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andy29847 11-06-2012 02:46 PM

Hey Baldy - Smugmug trouble
For a couple of years, I have been following the Smugmug "buy" link to use My Canvas to make calenders. This year I am having trouble. My new Smugmug folder will not upload to My Canvas. I have tried a bunch of things - deleted the old Smugmug pics and attempted to reload everything, tried to load one Smugmug folder at a time, complained to My Canvas Support (when they couldn't resolve, they said call Smugmug or upload the pics directly from your computer), and complained ot Smugmug support (when they couldn't resolve, they said contact My Canvas) . To clarify a little, the folders upload but the pics do not. Can you help me?

Russ 11-06-2012 03:18 PM

Andy try emailing :

They are great at getting problems sorted quickly.

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