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Old 11-10-2010, 10:32 AM   #238
JDLuke
Ravening for delight
 
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Joined: May 2007
Location: New Jersey
Oddometer: 8,644
Just got off the phone with Dave right now, and had a very pleasant conversation. We had a few laughs, and I shed a few tears as I explained my broken bracket and how I'd have to buy a new one after catching and breaking off the one on my helmet. My fault, not due to a flaw of any sort in the product.

Well I was just as pleased as punch that Dave managed to find a return he could just send out to me, no charge.

Customer service is important, and excellent service like this is why I'll go back to RocketMoto for future purchases.

Thanks!
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