Originally Posted by GordonFreeman
I want to give a big bump to John and Sharon. I bought a pair of Model 30s last year and have been very pleased with them. Recently, one of the lights failed. I contacted John, who told me to mail it back to Sharon for repair. The light was back in two weeks, fixed, no charge. Great service, guys, you know how to take care of your customers.
Glad to hear that he stood behind the product!
Do you have an estimate of how many miles/hours the light had on it before it went out?
Type of conditions it was used in? (temps/vibes/etc?)
Just trying to get a little more information to build up some data points on reliability/longevity.