Originally Posted by ErricZ
Clearly, customer service will not be an issue! Good to know and cements my purchase for this month. :)
Thanks for that!
Customer service is my top priority.
Even as I improve test methods and quality control, with a device of this nature, there will be the occasional failure.
What makes the difference is what I do about it when it happens!
Customers need not be concerned about getting stuck with a defective unit.