Sorry to see Rick and XplorerMoto out of the picture.........
I bought my Odyssey II from Rick and the service was excellent, plus he spent some time before the sale on the phone with my patiently answering questions before I made my decision on which cases to order.
Had small crash in the dirt and bent my right side mount and wanted to replace it before another trip. Rick was able to get his wife to the shop and package up the parts I needed and get them to me. I was soooo thankful.
I have not dealt with Jesse's directly but have read about some of the occasional customer service problems in the past and maybe those have all been taken care of.
I can only speak form my experience and hope that dealing with Jesse's will be as easy and pleasant as dealing with Rick.
It's a great product and deserves great support with the retail customer.
09 GS, 09 Megamoto, 2010 HP2 Sport
06 HP2 back in the saddle again....
and a bunch of old bikes......