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Old 04-18-2012, 11:03 AM   #44
Gnarly Adventurer
Joined: Oct 2011
Location: Saco, Maine USA
Oddometer: 244
Originally Posted by Tsotsie View Post
That is what I thought too. But try to register your helmet on line and see what you get!

Here is a section from correspondence from Arai;

"Arai 10/12/2011
XXXX, The warranty on the Arai helmets is 5 years from date of manufacture or date of purchase, not to go beyond 7 years from date of manufacture. Since your helmet was manufactured on 9/2007, your warranty would end on 9/14, 7 years from date of manufacture. There has to be a cut off as we cannot warranty helmets that are over seven years old as they may not be safe to use. Thanks, Kathy"

That meant that as a customer I would only get 3 years on a 'brand new' helmet. Not acceptable. I sent the helmet back to the store for them to deal with.

So, like tires, it pays to check the date of manufacture before you purchase! Read the fine print carefully.
Ouch, at the end of 2011 a store still had a helmet made in 2007 for sale?!?! That store sucks!

Not Arai's fault that the dealer was stocking such old helmets...
AlecMyrddyn is offline   Reply With Quote