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Old 05-11-2012, 06:09 AM   #12
Studly Adventurer
Joined: Mar 2008
Location: Boston,Massachusetts
Oddometer: 942
Not calling you back regarding the status of your parts shipment is just bad customer service - plain and simple. I dont care how busy you are - when you take someones money - you better follow through - even if just to tell you that you dont know anything yet. (how long does that take - heck, send a text if your that busy...)

For great customer service, you cant beat Stu at jackscycles. Ryan is great as well - but he's the Sherco importer and doesn't carry much GG inventory. Kurt is also very well respected and is THE guy for hard to find Scorpa parts.

FYI: follow up thread on TT:

PS - full disclosure - Im the webmaster for Jacks and Stu is a dear friend. Ive never met anyone more passionate about Trials and his customers!
laser17 is offline   Reply With Quote