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Old 08-13-2012, 10:58 AM   #17
winterhk
*Disminuya Su Velocidad*
 
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Joined: Dec 2004
Location: Cape Coral, FL
Oddometer: 2,315
I'm heartbroken. My 276C just shit the bed last Thursday, and this is what they had to say:

Quote:
Thank you for contacting Garmin International.

I'm sorry that your GPSMAP 276C is no longer working. I can tell that you are a fan of that device, and it is always disappointing when something you like and use so frequently stops working.

I understand that you have tried using the wall plug, as well as the power on the bike, and the device would not turn on. Unfortuantely, it sounds like the hardware for the GPSMAP 276C has failed. Previously when a device would fail, I would be able to offer a flat-rate repair service to get the device operational, or to have it replaced with a working GPSMAP 276C. However, due to a lack of parts, we can no longer repair the 276C devices.

Garmin will offer a flat-rate repair service for our devices as long as we can obtain the necessary internal components to do so. Once we no longer have access to these pieces, we must discontinue the repair service. That is currently the case with the GPSMAP 276C.

Normally when we have discontinued a repair service for a device, I would recommend a replacement device. And there are a couple of devices that we offer for use on motorcycles, such as the Zumo series of devices, as well as the Montana series. You can view information about those products here: https://buy.garmin.com/shop/shop.do?cID=135

http://sites.garmin.com/montana/

However, working with these devices, I know that many people prefer some of the custom options that are available on the GPSMAP 276C that are not included on the Zumo or Montana series. Even though Garmin cannot repair the devices, you may be able to find someone selling a used GPSMAP 276C, and you might prefer that option. I would recommend you research the devices I mentioned, and see if they appeal to you.

Once again, I am sorry that we cannot repair your device. Please let me know if I can provide any additional assistance.

With Best Regards,

Product Support Specialist
Marine Team
Garmin International
913-397-8200
800-800-1020
913-440-8280 (fax) Att: CJ S., Associate #6928
www.garmin.com
I don't want a fu*king Montana
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