since we are airing some laundry,
imho, you should of just called the store told them your woes, told them your bringing the bike back.
i hAve been in the service industry forever, with out a doubt, i feel he can't help you if you don't bring it back, give him a chance to make it right. since you got it fix else where, thats on you.
if your just asking for your money back without letting him look at the bike, i wouldn't give your money back either... sorry
if some judge gives you the award, he'd be on some cheap drugs...