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Old 08-30-2012, 01:19 PM   #18
Joined: Jul 2009
Location: Ottawa, Canada
Oddometer: 326
Originally Posted by Steve G. View Post
An e-mail given to the vendor actually is giving the vendor a chance to look into the problem. You are completely wrong. You clearly do not make a living greeting the public, where the first thing that happens is you are put on hold. Anderwerks needs to step up now,,,after the 1st e-mail, not 0% response after 6 e-mails.
What am I completely wrong about? That MAYBE a call MIGHT have helped? Are you saying that a call would definitely not have helped? How do you know this? It is true that I do not make a living greeting the public, not sure what that has to do with anything. I didn't say call only instead of email; email is great for providing a record of the interaction. For what it's worth, from the OP's account, I also think Anderworks has dropped the ball.

Oh wait, are you saying I am completely wrong about the time it takes a noob to reshim a final drive?
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