Originally Posted by R12Battletub
What am I completely wrong about? That MAYBE a call MIGHT have helped? Are you saying that a call would definitely not have helped? How do you know this? It is true that I do not make a living greeting the public, not sure what that has to do with anything. I didn't say call only instead of email; email is great for providing a record of the interaction. For what it's worth, from the OP's account, I also think Anderworks has dropped the ball.
Oh wait, are you saying I am completely wrong about the time it takes a noob to reshim a final drive?
So,,, you are saying that this whole incident now rests at the hands of the customer, basically it's his fault because he didn't call??? Clearly they do business way different in Ottawa fucking Ontario than anywhere else in this galaxy.
I say sic-em boy, go after this company to rectify or refund. Very simple.