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Old 09-20-2012, 01:09 PM   #5149
Yossarian™
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Joined: Jul 2007
Location: the 'Ha
Oddometer: 9,446
I have a rugged mount with the same problem. The security screw will not engage, no matter how much I work it, make sure the mount is closed, etc. It just won't engage.

I bought mine from GPSCity, and emailed them to let them know of the issue. They got Garmin to send me a new rugged mount free of charge.

+1 for GPSCity!
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