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Old 10-05-2012, 08:10 AM   #6
eddyturn
Wannabe
 
Joined: Oct 2009
Location: Hesperus, CO
Oddometer: 1,647
I'd like to chime in too on FG customer service. I got the new Kili jacket when they came out earlier this year. Wore it some and it developed a problem that I thought they could correct under warranty. I sent the jacket to them for repair and lo and behold... a new jacket showed up a few days later.

That is how customer service should be although if they could have fixed it that would have been OK with me too.

I am a happy customer.
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