Originally Posted by MCP
why does Dave who has been around a long time (I used him about 1999) let this go on and on like a bad dream for $574.
Wouldn't you want to set this straight, and move on.
I surely can't explain why this is dragging on.
There have to be some factors that I don't know about as the firm's behaviour is not normal.
Maybe Dave has partners and he doesn't have the authority to send a refund without their approval?
Or perhaps there is a bank or receiver involved who won't let Dave make refunds?
I would love to have this sorted and finalized