Originally Posted by burmbuster
Had to clear all devices from both the Sena and the zumo and iphone. Did a factory reset. Did a firmware install.
this is a big one here. Worth pointing out so other people searching problems sees it.
Every time you upgrade the firmware, you MUST clear ALL devices from BOTH the SMH10, phone (and SR10/SM10 if you use them.).
Be interested in seeing the pairing instructions they gave you. remember, next time you do a firmware update or get a new Iphone, you are going to need those directions again, hope you wrote them down.