Originally Posted by rocker59
You have a sales department, a parts department, and a service department.
The service department makes money on every tire it mounts, whether it's bought in the parts department, or carried in.
Turning away carry-in tire mounting is cutting off your nose to spite your face.
Oh, and I've worked in dealerships, too.
My family is in the car biz and I agree with this. Each dept. needs to hold it's own and make $. The correct answer from the dealer should have been, sure the carry in tire price is X $ to mount. thanks for the business. just so you know in the future, if you buy tires from us too it's X discounted/free...
The whole quote about being a liability is bogus too. that's a nice way of say no. why is it then not a liability for the independent guy too? booth shops need and carry insurance.