I went to a local dealer looking for a pair of gloves. I rode in on my bike. I spent 20+ minutes looking at the various gloves they had and found a pair I like, but in a color I didn't like. I then saw the then new Arai XD4 and tried several different sizes on. I spent another 20 minutes looking at, and trying on helmets. Not once did any staff contact me.
I went back to the same shop a week later (I'm a slow learner) and again tried on gloves and helmets. Again, I was never contacted by any staff. I would have bought both if someone would have helped me and been able to get fairly close to online pricing. I ended up buying both online shortly after my second visit.
I also looked at a few bikes while I was there both times, and the bike sales guys were all over me. However, their pricing was outrageous, especially on the used bikes. How they stay in business, I don't know.
2002 BMW R1150GS