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Old 12-10-2012, 05:46 PM   #6252
DRTBYK
Long Haul Adventurer
 
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Joined: Mar 2003
Location: North Central Washington (state)
Oddometer: 5,331
Quote:
Originally Posted by mass-klr View Post
I guess I was very, very lucky. This is what my reply looked like:

Thank you for contacting Garmin International.
I am sorry to hear that your mount is not holding the device in correctly. If you could please provide me with a copy of the receipt I would be more then happy to see if we can cover it under warranty for you.
Please let me know if you have further questions.


With Best Regards,
Tim Fe.
Product Support Specialist
Outdoor Team 2nd Shift
Garmin International
913-397-8200
800-800-1020
913-440-8280 (fax) Att: Tim Fe., Associate #6982
www.garmin.com

Thank you for contacting Garmin International.
If I could please get your shipping address, phone number, and email address I would be more then happy to send you a replacement mount.
Please let me know if you have further questions.


And got it a week later...
Tim Fe was the Support Specialist that worked with me to replace my Tempe. Sometimes you get a good one, eh?

Cheers,
__________________
Cheers,

Dan
All Things GPS
Reviews at www.GlobeRiders.com
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