Originally Posted by Beemerboff
UPS charged me GST (SALES TAX) on a $210 parcel from the US to Australia
Claim it back as it is an invalid charge - tax collected where there is no legal obligation to pay tax. Have a look at the ATO website for their 'faxback' number and send them a letter along with copies of the receipts and so on. It will be interesting to find out if UPS have actually paid the GST component to the ATO, and really bad news for them if they haven't.