Originally Posted by b1pig
damping screws will not go in more than 3 or 4 clicks from all the way out. if i run the spring preload in, that will take away from how much the screws will run in.
Your going to have to pull them back apart and hope that riding on them didn't do further damage.
Check carefully with the exploded diagram in your manual, as something is wrong. Sounds like a washer or spacer of some sort is missing or in the wrong order, making the precise distance from the adjuster to the needle (other end of the small hollow tube) incorrect. Adjusting the spring preload should only adjust the length of the spring, but it sounds like your's in adjusting the internal length (effecting that hollow tube) as well.
It's generally good practice to back off all adjusters before disassembly.