Originally Posted by papalobster
My experience with their customer service is exactly opposite of Buellers apparently. I had really good people on the phone and had decent turnaround time for repairs.
It was gone for 6 months the first time. It came back just as fucked up as when I sent it. It was gone for 4 months the 2nd time. Again it came back just as fucked up as when I sent it.
Knowing what I know now (and didn't know then) it likely had some indexing issues. Shaved lead like a mofo, and would spit it back at the shooter with enough force to occasionally draw blood.
Like I said it wasn't the gun that turned me into a non-customer, it was the service.