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Old 01-28-2013, 10:51 PM   #17
Joined: Feb 2012
Oddometer: 208
Ronski, we certainly do not intend to offend anyone who has invested in our product and as said before we stand behind our fit and finish 100%. We have demonstrated this to a high level of customer satisfaction at every level. Moving forward we can assure you that a simple phone call or email will elicit an unmeasurable amount of support from us. Currently we have close to 900 units in service, all of the exact size and shape, that owners have had no fitting issues whatsoever. We can only assume by the pictures posted and the type of tools used in them that improper techniques were used to damage the filter base. Starting a thread entitled in this fashion without effort to contact us is admittedly hard to take seriously so please accept our apologies. Feel free to give us a call at 949-412-1971 Pacific time and we will do whatever it takes to satisfy you with our product. No questions asked. We have never heard a report of an issue like this and we are happy to pay for the shipping and replacement if we find there is in fact a problem.

Best regards,
Chris Parker
Owner, CPR Fab / Rottweiler Intake Systems
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