Looks to me that the original intent of the post was not to bad mouth the product. Sounded like he was searching for someone with the same issue and a possible solution. Then the company jumps on the OP and insults his use of vise grips, if it were me I wouldnt be happy with that. just my 2 cents.
12 Tiger Explorer 16,700 mi 13 Husky Terra 4539 Thinking I need 990 Adventure someday before they are impossible to get my hands on.