i'm probably one of HDB smallest customers, i just needed a switch. it didn't quite fit the way i wanted it to mount, so i put in an inquiry to HDB, even though it wasn't their problem. i got a phone call a couple days later...how can we help, maybe we have a different switch that will work better, you can send it back for a refund, etc...this was a $30 order, not a $300 order.
i was impressed by that conversation, kept the switch, made it work. it's still on the bike.
Canada/Alaska, 2009; Eastern Canada, 2010; TAT, CDR, FTR, Yukon, 2011; Travels With jdrocks, 2012; jdrocks Rides CO to AK 2013; jdrocks Rides West TX, NM, AZ, UT, CO 2014
V649HP BIKE BUILD
jdrocks screwed with this post 02-18-2013 at 04:50 PM