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Old 02-18-2013, 04:39 PM   #21
jdrocks
Gravel Runner
 
Joined: Jul 2007
Oddometer: 3,948
i'm probably one of HDB smallest customers, i just needed a switch. it didn't quite fit the way i wanted it to mount, so i put in an inquiry to HDB, even though it wasn't their problem. i got a phone call a couple days later...how can we help, maybe we have a different switch that will work better, you can send it back for a refund, etc...this was a $30 order, not a $300 order.

i was impressed by that conversation, kept the switch, made it work. it's still on the bike.

jdrocks screwed with this post 02-18-2013 at 04:50 PM
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