Man alive - what a shop. They called me today to tell me my parts were in... I called them back (b/c they left a message) - and they were like 'yup, your parts are in!'
It really caught them off-guard when I told them the parts weren't for me, but for them to build my wheel. "So... you're building it, right?" - "Oh... yeah... Yeah! We will be soon!"
Holy shit dude.