Originally Posted by Travex
The new unit failed with the freezing problem yesterday while being directed to a single destination. Twice in one hour during a 250mi ride. First freeze was 9 miles from home. Certainly I'm disappointed, both with the failure and the fact that Garmin will not acknowledge their problem. When I get home I'll address the issue once and only once with them. If they fail to correct the situation to my satisfaction (full refund), the matter will be referred to Governmental and civil consumer bureaus. Enough is enough.
If this is happening on several 350's, I'm sure you won't be alone on this "conversation" with Garmin.