Originally Posted by Flying GS
Same problem with 350ML in the UK. Freezes daily. Reset + updated to no avail, contacted support, told them what happened and what I did, and they told me to... Reset + update :-)
Next step according to them is exchange, but I think from what I see here that it's not the answer!
That depends on whether they have created some kind of fix yet or not on the newest ones, right? The thing I wonder is why some freeze and others don't.