Originally Posted by RichardU
I was planning to watch this from the sidelines, but now I need to say something. Last year I ordered about $2,000 of custom Motoport gear for myself and my wife. We weren't happy. It was bulky and just like d2mini, my wife wouldn't wear hers because it looked horrible on her. Even though Wayne is under no obligation to take back custom clothing, he took it all back.
We then ordered RIVA AX jackets and jeans in stretch kevlar from Wayne. They look and feel fantastic. I have yet to see anything that I would consider to be safer.
So, yes, Wayne does care about customer service after the sale. As for the clothing, the Ultra II
suit looks like a potato sack with far too many pockets. (Sorry, Ultra II fans.) The RIVA AX
What I was referring to was customers that return their gear for a full refund without any intention of purchasing other gear from Motoport, which is what you did.
Although it is good to see he took back custom made gear. Can't imagine anyone else would do the same.