I feel you pain. My rider, which I've had for a year, crapped out the other day after doing a routine backup (as they recommend), when I turned it back on the maps were gone. I've been on the phone with them for the past two days with no avail.
While I was doing a search on here to see what other people have to say about them I ran across your post, thought I'd do a search to help you out, and can't find a cradle anywhere...not even on TomTom's website.
Sorry I can't be of more help.....I'm going Garmin next time too.
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