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Old 08-05-2009, 06:33 AM   #1
Knighthawk OP
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Question Tom Tom Repair

I have a Tom Tom 920 and the audio out jack on the bottom of the unit came loose and fell inside the unit.

It's out of warranty and Tom Tom doesn't actually repair their units, they only replace them.

Other than the audio jack, the unit works great.

Does anyone know of any reliable place that does repairs on Tom Toms?
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Old 08-05-2009, 07:56 AM   #2
VStromNC
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Quote:
Originally Posted by Knighthawk
I have a Tom Tom 920 and the audio out jack on the bottom of the unit came loose and fell inside the unit.

It's out of warranty and Tom Tom doesn't actually repair their units, they only replace them.

Other than the audio jack, the unit works great.

Does anyone know of any reliable place that does repairs on Tom Toms?
I had the same exact problemn with the audio jack on my Nuvi 350- intermittent and had to keep jiggling to make it work. I finally called Garmin and even though it was out of warranty as I had it for over 2.5 years, Garmin gave me a RMA# to return and handled under warranty. In fact, when I received a replacement unit about a week and half later, I noticed that it also had the updated 2008 map!

Try Tom Tom to see if they will work with you.

Jon
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Old 08-05-2009, 08:00 AM   #3
Knighthawk OP
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Quote:
Originally Posted by VStromNC

Try Tom Tom to see if they will work with you.

Jon
I have. They won't repair an out of warranty unit. I was told this on two seperate occasions.
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Knighthawk screwed with this post 08-05-2009 at 08:10 AM
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Old 08-06-2009, 05:33 AM   #4
Cyclepath
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Quote:
Originally Posted by Knighthawk
I have. They won't repair an out of warranty unit. I was told this on two seperate occasions.
take it apart, see what came loose, screw it back together.
whatcha got to loose ?

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