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Old 10-06-2012, 05:23 AM   #1
Terrytori OP
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Mini Countryman Clutch Fail

Despite my best efforts, I've mangerd to cook the clutch on my 2012, Mini Countryman All 4, Cooper S.

This puts me in the same good company as the road testers @ Automobile Magazine and dozens, if not hundreds
of other disgruntled owners.


When I went to the dealer yesterday to explain the issue and book an appointment, the service
tech, admitted to never having heard of issues concerning clutch issues on this model.

This astounded me has it has been written about in a number of enthusiast magazines and
on Mini Forums.

I had barely arrived home from the dealership when I receivd a call from the Service manager,
advising me that they have already placed an order for a new clutch ( $2500.00 ) and will have it
Installed immediately upon arrival. At this point, they had not even seen my car.

The reviewers at Automobile Magazine , did a follow up story and found the fix to make a huge difference
in the driving experience.

Apart from this issue and the sometimes harsh ride provided by the run flat tires , I like this car and the practicality it provides.

So much so, that if the clutch issue is indeed fixed, I would consider the newly available John Cooper Works
Version, as future replacement.
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Old 10-06-2012, 06:51 AM   #2
A-Bone
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It was covered under warranty, right?
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Old 10-06-2012, 06:57 AM   #3
clevishook
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Laugh

We appreciate your correspondence and we are confident that you will be satisfied with the repair to your Countryman.
However, despite your positive review of your Countryman and Mini, we are not giving discounts on the John Cooper Works models. Nice try though.

Sincerely,

Mini USA
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Old 10-06-2012, 07:07 AM   #4
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Someone on another list I'm on had a clutch issue on a non-turbo Mini out of warranty. I suggested they not approve anything at the dealer until calling the BMW 800-number and trying to get some goodwill.

Sure enough, BMW said the parts would be free, and the owner only had to pay for labor. On a car out of warranty. No raising of voices required.

And I thought just the Mini automatic was unreliable.
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Old 10-06-2012, 07:21 AM   #5
Terrytori OP
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Quote:
Originally Posted by A-Bone View Post
It was covered under warranty, right?
It is.
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Old 11-11-2012, 09:21 AM   #6
cogitate
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curious, how did this end up?
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Old 11-11-2012, 01:39 PM   #7
chazbird
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Is the clutch $2500 without installation?
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Old 11-13-2012, 04:34 PM   #8
Terrytori OP
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Quote:
Originally Posted by cogitate View Post
curious, how did this end up?
I was taken out of town for a few days and returned
to have the work fully completed.

The tech manager said that they also added a new Fly Wheel and that examination of the OEM part
suggested a defect at the time of manufacture.

The car is ... for all intents and purposes... a new driving experience.

It performs the way it should have been when it left the factory, originally.

The clutch pedal feel is dramatically lighter with engagement coming on smoothly towards the end of it's travel.

There is no serious slipping required and no feeling that the car will stall.

In short, it drives the way any other Cooper S does, albeit not so quickly due to it's chubbiness.

This was all covered under warranty.
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Old 11-13-2012, 04:50 PM   #9
Speedo66
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I had a Mini Countryman and had no clutch issues. I don't know what kind of ham fisted driving style you use, but it sounds like you've abused that car.

Again, I had zero issues with mine. It was my first car and I really liked it.

By the way, mine was a 1963 model.
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Old 11-13-2012, 06:31 PM   #10
Bender
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2500 bucks for a clutch in a car that goes from zero to 60 in over 6 seconds??????
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Old 11-13-2012, 06:45 PM   #11
madeouttaglass
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My thoughts exactly. I paid $1200 for a Textralia clutch/ flywheel that is rated 1000 HP for the car.
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Old 11-13-2012, 09:50 PM   #12
JNRobert
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Quote:
Originally Posted by Terrytori View Post
The car is ... for all intents and purposes... a new driving experience.
IIRC, you've owned a regular Mini too. Now they're offering the Countryman with a JCW package, which would you recommend (regular vs Countryman)
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Old 11-14-2012, 11:50 AM   #13
Terrytori OP
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Quote:
Originally Posted by JNRobert View Post
IIRC, you've owned a regular Mini too. Now they're offering the Countryman with a JCW package, which would you recommend (regular vs Countryman)
I did.

I bought a Mini Cooper S and then retro fitted a JCW kit which, at the time, kicked the car
from 167 hp to 201 hp.... a truly satisfying gain.

In the latest iteration S, the gain will not be that great but still worth having the additional 20+ ponies,
working for you.

I got the Countryman as a second, practical family car to pull kid hauling duties when the Sienna was out with my
honey and the dogs.

We're it not for the need to get kids in and out , I'd be all over a standard JCW package.
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Old 11-14-2012, 07:00 PM   #14
JNRobert
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Quote:
Originally Posted by Terrytori View Post
I did.

I bought a Mini Cooper S and then retro fitted a JCW kit which, at the time, kicked the car
from 167 hp to 201 hp.... a truly satisfying gain.

In the latest iteration S, the gain will not be that great but still worth having the additional 20+ ponies,
working for you.

I got the Countryman as a second, practical family car to pull kid hauling duties when the Sienna was out with my
honey and the dogs.

We're it not for the need to get kids in and out , I'd be all over a standard JCW package.
good to know, thanks.
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Old 11-15-2012, 07:03 PM   #15
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