New Garmin Montana

[snooker]

Originally Posted by snooker

I successfully installed CNNANT 2013 from the DVD onto my old XP desktop with the Montana connected via USB. Then I did the Lifetime Maps update.

Now on a 2nd brand new Win8 notebook I'm trying to do the same but the DVD won't install. The same Montana is connected in Mass Storage as I can see both the main internal memory and the 8GB uSD as 2 driver letters. DVD runs Garmin Map Setup and after I type in the product key from the DVD case it says "The Product Key is Not Valid for this Map Update."

I am supposed to be able to install it on multiple PC's as long as the same GPSr is connected during install, right?

Ok so I thought maybe it wants the nuMaps Lifetime product key. No, if I use that product key it says "The Product Key you entered is not a valid Product Key."

Googled around but don't see the answer.

Is there an installation thread I can ask this question on? Thanks. I *is* supposed to allow installing CNNANT onto multiple PC's using the same Montana GPSr connected, right?

[Emmbeedee]

Originally Posted by snooker

Is there an installation thread I can ask this question on? Thanks. I *is* supposed to allow installing CNNANT onto multiple PC's using the same Montana GPSr connected, right?

Do you even need to have the gps plugged in as you install to the new PC? I think the issue is that your gps has newer maps than the dvd so if the gps with newer maps is plugged into the target computer, it will try to match the serial number on the dvd to the updated maps and fail because of it.

Have you tried installing without the gps plugged in?

And there is a forum you could ask the question on. forums.garmin.com.

[Emmbeedee]

Originally Posted by Drif10

Another difference from the 478:

You lose one level of detailed zoom. Now, the 478 was unique that way, all other garmins topped out at the same level, only the 478 went one more step. So... not a big, but a diff.

You need the Canada Enhanced Basemap.

You get road detail out to the 5k zoom level.

[snooker]

Originally Posted by Emmbeedee

Do you even need to have the gps plugged in as you install to the new PC? I think the issue is that your gps has newer maps than the dvd so if the gps with newer maps is plugged into the target computer, it will try to match the serial number on the dvd to the updated maps and fail because of it.

Have you tried installing without the gps plugged in?

And there is a forum you could ask the question on. forums.garmin.com.

Inserting the CNNANT 2012 DVD will autorun and then Garmin Map Setup shows the following screen. The Continue key is greyed out until you either connect your GPSr or you click on "Have a device you cannot connect?" and then enter the serial number of it. This happened the very first time I ever popped in the DVD on my first PC. So I think it has to know what device you are "tying" your single device license to before it continues, as far as I can tell. That kind of makes sense to me since it is licensed only to a single GPSr.



On my first WinXP PC I installed CNNANT from DVD with its product key and did the Lifetime Update as well with its product key. So I have different 2 sets of CNNANT installed on my PC, but I have never used MapInstall (or anything else) to install any maps onto the Montana.

But the problem is, Now on my new Win8 notebook whether I connect the Montana or enter the serial number of it, it will go the next screen asking for the product key, and if I enter the product key from the DVD it says:
"The Product Key is not valid for this Map Update".



It does seem like it knows I have installed and updated with the latest version once and won't let me do it again, maybe thinking I should already have the latest for the GPSr I have specified. But it should be able to tell I am on a different computer (MAC Address or whatever). I wanted to get this installed for a present but guess I will have to wait until Garmin is open again, haven't found anything helpful in Garmin forum yet either.

[Emmbeedee]

Originally Posted by snooker

But the problem is, Now on my new Win8 notebook whether I connect the Montana or enter the serial number of it, it will go the next screen asking for the product key, and if I enter the product key from the DVD it says:
"The Product Key is not valid for this Map Update".
.

What about going to your MyGarmin account online, downloading the map update to the new computer then installing that?

Check this FAQ in the Garmin Forums.

There is a section dealing with getting the maps onto a second computer.

[Drif10]

Originally Posted by Emmbeedee

You need the Canada Enhanced Basemap.

You get road detail out to the 5k zoom level.

Yeah, been using that trick for years.

Could get 8k zoom on a 478, which was totally useless.

Metroguide Can V4 is damn near the backroads mapbook. All the old crown road allowances and abandoned railbeds are on it.

[Jon_PDX]

Regarding installing maps on computers and unlocking them......

I have my CN installed on more than on computer (Windows and MAC). I ran the installs off the CD's without the GPS connected and the installs went fine. Just like installing anything else.

Were I ALWAYS run into issues is with the product keys to unlock the maps. It seems like I have to try multiple times before I get the correct key to unlock the maps. Sometimes I get the correct key from the My Garmin site on the first try and other times I have to search through their menu system under my account to find the correct key for the product I wish to unlock because for some reason they seem to list more than one key for some of my maps.

Either that or I'm getting old and confused when I look for stuff in my account at their site

Eventually it does work and I think I finally got the correct keys backed up on my system now.

But it sure was a hassle the last time I had to do it.

Jon...

[johnpitts01]

I've had my Montana now for more than a month. I loaded all the maps on the SD card a couple weeks ago. Due to a heavy International travel schedule I havent even turned the Montana on...... until yesterday.

I am now back at home and needed to take a short trip to a place I'd never been before. Turned the unit on. Let me see, I need to find a place. Why isn't there a choice for recreation, community, etc. Oh I know, I probably dont have the CN map active. Find the wrench, easy, find maps, ok. Hmmmmmm, no CN map and 5 versions of Topo 100k. WTF?!?!?!

OK, go to this thread. And there like magic is someone else with the same problem and the solution from Emmbeedee.

Thanks again.

BUT, why is this damned thing so complicated?
I know the answer already. It is so powerful and can be configured to do exactly what YOU want it to do, no matter what that may be.
Which means it aint for everybody.
But if you take the time to figure it out, or follow the lead of others on this thread it is a great device.

Now I need to start working this thing and getting it configured for my needs: Adventure Motorcycling, Mountain biking, Geocaching, On road car and motorcycling.

JB

Originally Posted by Emmbeedee

You're on a Mac, right? My most recent install to 2013.30 also didn't work. It kept telling me it was installed and the update was applied but it wasn't so I complained to Garmin. A nice young lady phoned me and I shared my computer with her, and she navigated to the place on my drive where the update resided, ran it from there and all was well from then on.

This screen shot shows where the update was found on my computer - yours should be similar.

Never mind the red arrows at the top left.

[snooker]

Originally Posted by snooker

Inserting the CNNANT 2012 DVD will autorun and then Garmin Map Setup shows the following screen. The Continue key is greyed out until you either connect your GPSr or you click on "Have a device you cannot connect?" and then enter the serial number of it. This happened the very first time I ever popped in the DVD on my first PC. So I think it has to know what device you are "tying" your single device license to before it continues, as far as I can tell. That kind of makes sense to me since it is licensed only to a single GPSr.



On my first WinXP PC I installed CNNANT from DVD with its product key and did the Lifetime Update as well with its product key. So I have different 2 sets of CNNANT installed on my PC, but I have never used MapInstall (or anything else) to install any maps onto the Montana.

But the problem is, Now on my new Win8 notebook whether I connect the Montana or enter the serial number of it, it will go the next screen asking for the product key, and if I enter the product key from the DVD it says:
"The Product Key is not valid for this Map Update".



It does seem like it knows I have installed and updated with the latest version once and won't let me do it again, maybe thinking I should already have the latest for the GPSr I have specified. But it should be able to tell I am on a different computer (MAC Address or whatever). I wanted to get this installed for a present but guess I will have to wait until Garmin is open again, haven't found anything helpful in Garmin forum yet either.

Well MBD gave me a good tip and I figured this out, thanks!

The solution was to go my.garmin.com, login and go to the My Maps tab. There it showed CNNANT 2013.30 and had a Download link. This is the latest version which is a result of my installing the nuMaps Lifetime Update earlier. Clicking on the Download link goes to a new page and a link to Download Map Updater, and when you click on that it downloads this executable called Map Updater. Note when you run it that it is a different program from the one above launched from the DVD. Instead it is running "Map Updater v3.1.20".

At this point it wants you to connect your GPSr but it does not ask you for a Product Key. Again note below it is Map Updater and not Map Setup which is running if you try an install from the DVD:



I think what I have learned here is that because CNNANT has the posssibility of a Lifetime Update, once you activate the Lifetime Update online and download a new update, then Garmin knows that fact and you can not use the (older) DVD version and install it, not even on a different PC. I am guessing the reason is that it knows you have already downloaded a newer update so the DVD is an older version.

For comparison, I *WAS* able to install the latest Topo US 24k Southwest onto my 2nd PC from the DVD, and it was able to install fine using the Product Key in the DVD cover. I'm guessing the reason is that there is no update available so this is still the latest one and it accepted the product key.

[Smithy69]

Originally Posted by Drif10

http://garminmontanagpsr.wikispaces.com/

First thing I read.

Well, after wading through a bunch of this thread until I found the wiki.

Thanks Drif. That's a brilliant link.

Smithy

[Drif10]

Originally Posted by Smithy69

Thanks Drif. That's a brilliant link.

Smithy

I'm just passing it on, I got it here. Somebody else did the work.

[BergDonk]

So I unpacked my new Montana 600 yesterday, thanks Santa, and have a had a bit of a play, and I seem to have one major problem that someone may be able to assist with.

It won't switch on with the supplied LiIon battery pack.

I installed the battery as per the instructions and plugged the GPS into the supplied mains charger. I did remove the packaging from the battery. Once the AC was on, it booted up, so I had a bit of a play and then switched it off to get the battery charged up for a few hours, a max of 4.5 hrs if flat according to the manual.

It won't turn on unless the mains charger is connected. It will however work OK with 3 AA Alkaline batteries fitted instead of the LiIon pack.

When I plug it into the computer, a W7 PC, It boots into a 'comms' state with a USB symbol on the screen and it won't allow anything else to happen.

My questions then are:

1. Should there be some sort of charging indication on the screen when an external power supply is connected via the USB cable?
2. Is it possible to use the Montana when its connected to a PC or is it purely a 'slave'? My 60CSX allows me to use it when its connected to the PC, so I expected the Montana would too.
3. What voltage should the LiIon battery pack have available at its various pins? The 2 outers measure 3.77 v and I get other voltages when measuring across other combinations, so I'm not sure what is right or wrong. The pack is rated at 3.7 v so I'm guessing that its the GPS itself that isn't connecting to the battery. All the connectors look OK as far as I can tell.

Thanks
Steve

[Yossarian™]

Originally Posted by BergDonk

Should there be some sort of charging indication on the screen when an external power supply is connected via the USB cable?

Yes, you should get a battery symbol on the screen if the Li-Ion pack is installed and charging.

Originally Posted by BergDonk

Is it possible to use the Montana when its connected to a PC or is it purely a 'slave'? My 60CSX allows me to use it when its connected to the PC, so I expected the Montana would too.

The Montana is different; when in USB storage mode, that's all it can do.

Originally Posted by BergDonk

What voltage should the LiIon battery pack have available at its various pins?

I have no idea.

My guess is that you have a bad battery pack.

[atlas cached]

Originally Posted by BergDonk

So I unpacked my new Montana 600 yesterday, thanks Santa, and have a had a bit of a play, and I seem to have one major problem that someone may be able to assist with.

It won't switch on with the supplied LiIon battery pack.

I installed the battery as per the instructions and plugged the GPS into the supplied mains charger. I did remove the packaging from the battery. Once the AC was on, it booted up, so I had a bit of a play and then switched it off to get the battery charged up for a few hours, a max of 4.5 hrs if flat according to the manual.

It won't turn on unless the mains charger is connected. It will however work OK with 3 AA Alkaline batteries fitted instead of the LiIon pack.

When I plug it into the computer, a W7 PC, It boots into a 'comms' state with a USB symbol on the screen and it won't allow anything else to happen.

My questions then are:

1. Should there be some sort of charging indication on the screen when an external power supply is connected via the USB cable?
2. Is it possible to use the Montana when its connected to a PC or is it purely a 'slave'? My 60CSX allows me to use it when its connected to the PC, so I expected the Montana would too.
3. What voltage should the LiIon battery pack have available at its various pins? The 2 outers measure 3.77 v and I get other voltages when measuring across other combinations, so I'm not sure what is right or wrong. The pack is rated at 3.7 v so I'm guessing that its the GPS itself that isn't connecting to the battery. All the connectors look OK as far as I can tell.

Thanks
Steve

Tons of good information to answer all these questions available from the Montana wiki, including how to USE the Montana while connected to your computer!

Are you absolutely certain you are inserting the li-ion battery in the Montana correctly?

[BergDonk]

Originally Posted by Yossarian™

Yes, you should get a battery symbol on the screen if the Li-Ion pack is installed and charging.



The Montana is different; when in USB storage mode, that's all it can do.



I have no idea.

My guess is that you have a bad battery pack.

Thanks. I was initally suspicious of the battery pack, but it could also be the unit itself not connecting to the pack. I expect it'll be a warranty replacement, just gotta wait for the vendor to come back on line.