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Old 03-15-2015, 09:24 PM   #1
Ltrip OP
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Joined: Mar 2006
Location: Reno/Tahoe
Oddometer: 68
Thumbs down Still having audio problems with Nav V

I spend most of my time in this forum. I did search a few other forums for some Nav V audio help, to no avail.

I just connected via Garmin Express, and there are NO new updates.
I have:
- Software version 3.00
- Audio version: 2.10
- GPS firmware 3.05.14
- Bluetooth firmware 3.0.11 P32

My music playback is very intermittently bad.
By that I mean
- It may go for several minutes perfectly - no skips, pops or pauses
- It may have brief skips or pauses
- It may have long (2-3 second) pauses
- There appears to be no pattern to the issue.

What is the latest status of other users?
Is it time to press the issue with Garmin? or BMW?
Since it is a BMW branded product, and the bike has a 3 year warrantee, should I force BMW to take action?
Where else (other forums?) can I turn?

I should would like to get this fixed.

Cheers,
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'14 R1200GS Adventure
2008 Fuzion 302 Toyhauler
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Old 03-16-2015, 06:02 AM   #2
TrickyRic
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Joined: Oct 2014
Location: Mercer County, Central New Jersey
Oddometer: 243
I never had any problems with my NAV V when it was on my ST1300abs. When I got the new GSA, I did the update and put it in the GPS prep mount. This was after reading of the intermittent issues here.
I have found that I only get the intermittent loss of music audio when I don't have my cell phone connected to the GPS via Bluetooth. It appears the GPS is repeatedly looking for the phone to connect to. If I either turn the Bt on on the phone and let it connect to the GPS, or turn off the bt on the GPS, the problem goes away.
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Old 03-16-2015, 08:25 AM   #3
DRTBYK
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Joined: Mar 2003
Location: North Central Washington (state)
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Disable Bluetooth > Discoverable.
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Old 03-16-2015, 01:14 PM   #4
Ltrip OP
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Joined: Mar 2006
Location: Reno/Tahoe
Oddometer: 68
TrickyRic, I do not have a phone in my setup. I have an Autocomm system. I only have 1 bluetooth connection...from the Nav V to the bluetooth adapter for the Autocomm. Thanks for the suggestion, but does not apply to me.

Drtbyk, Bluetooth discoverable is disabled. I made that setting long ago based on reading these threads. Thanks for the suggestion.

Finished a 100 mile trip this morning, still intermittent audio problems.

Still frustrated.
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'14 R1200GS Adventure
2008 Fuzion 302 Toyhauler
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Old 03-16-2015, 01:16 PM   #5
DRTBYK
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Location: North Central Washington (state)
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How did you rule out the Autocom as being the issue?
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Old 03-17-2015, 06:43 AM   #6
Old Nuke
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Joined: Jun 2005
Location: Near the shores of Big Muddy
Oddometer: 233
Had the same issue with my original Nav V. After contacting Garmin and trying their recommended fixes to no avail, they agreed to replace my Nav V. The replacement unit has performed flawlessly.

As a side note, there was no Autocom involved with my issue. I use a Schuberth SRC system.
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Old 03-17-2015, 06:48 AM   #7
Ltrip OP
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Joined: Mar 2006
Location: Reno/Tahoe
Oddometer: 68
Dan,
I didn't rule out the Autocomm as a potential problem.
I have had the Autocomm for several years (without bluetooth) and it has worked flawlessly.
I have an XM satelite receiver hardwired into the Autcomm as an additional music source. Always perfect.
I am willing to test/check the Autocomm bluetooth portion of the setup.
How??
I guess I need a way to play music (hear) from the Nav V through a different bluetooth path, but I don't have one. Maybe a friend has a setup....
Or, I suppose, I could connect my cell phone via bluetooth to the Autocomm adapter and play music that way for a ride. Disconnecting completely the Nav V. That might be best.
Other suggestions???
Good idea, Dan. Thanks!!!
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'14 R1200GS Adventure
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Old 03-17-2015, 12:05 PM   #8
DRTBYK
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Location: North Central Washington (state)
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Any Bluetooth Headset that supports A2DP (Stereo) would do to make a quick test. If the problem were still there, at least it would put the issue squarely in Garmin's hands and I wouldn't waist any time contacting them by phone to resolve the issue.
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