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Old 12-08-2013, 06:55 AM   #31936
melville
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Quote:
Originally Posted by Gummee! View Post
Right now? Yes.

In the past (and probably future)? I've been in his shoes. Its a tough place to be. Especially in the smaller shops. People want the newest widget and they want it NOW! Small shops just can't keep enough in inventory to compete with a catalog.

...and even me working for the 800# gorilla in the bicycling business, I *still* order stuff from the UK. They'll sell stuff for less than I can get it wholesale. For example: the Schwalbe Racing Ralph tires I got from the UK for $36/ea are $50/ea at QBP

IDK if my prescription showed up on the comments yet, but the way to keep yourself in business is community involvement: rides, mtn bike trail building days, safety rodeos, etc. Get the name out as a resource, place to hang with your buddies, etc and don't expect to make money on widgets except as part of a repair. I know *I* find lots of parts that need replacing (wheels, cables/housing, etc) on lots of repairs that walk in my door.

The move from Shimano to keep wholesale in house next year does a couple of things (at least here in the US): one it sets prices that everyone that orders from em gets, and two it controls to whom they sell parts. Sell below the agreed-upon MAP? You don't get to order from us any more. Play ball and you'll keep getting parts.

what the future's gonna bring, but I'll bet it'll be something like what QBP's done with the link to their catalog thru IBD's websites. Want the widget? Here's you local store. We'll ship it there (no shipping) and you go pick it up. Pay us (QBP) and we'll forward the $ to the LBS. ...and yes, I know what a PITA that'll be on the wholesalers' ends. (or pay the website you're linked thru, and let the LBS deal with the taxes, etc

M
Moving the WS operation in-house probably won't stop Trek from diverting product to PBS and Nashbar.
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Old 12-08-2013, 07:03 AM   #31937
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Quote:
Originally Posted by melville View Post
Moving the WS operation in-house probably won't stop Trek from diverting product to PBS and Nashbar.


Trek hates us.
Specialized hates us

IIRC we're part of the group of companies that controls Cannondale, and we can't sell them either. (I haven't dug into this, so take it with a grain of salt)

Supergo used to go buy up all of 'last year's' stuff and sell it for cheap. They got bought by PBS. PBS promptly ruined the whole setup. Stoopit.

Ditto with Nashbar. PBS bought em. Not nearly the same as it was.

M
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Old 12-08-2013, 07:05 AM   #31938
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32deg and snow's coming down

FAN-effing-TASTIC for the last CX race of the season!



M
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Old 12-08-2013, 10:33 AM   #31939
melville
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Quote:
Originally Posted by Gummee! View Post


Trek hates us.
Specialized hates us

IIRC we're part of the group of companies that controls Cannondale, and we can't sell them either. (I haven't dug into this, so take it with a grain of salt)

Supergo used to go buy up all of 'last year's' stuff and sell it for cheap. They got bought by PBS. PBS promptly ruined the whole setup. Stoopit.

Ditto with Nashbar. PBS bought em. Not nearly the same as it was.

M
Then I've been out of the biz for a while. Trek useta overorder OEM stuff, presumable to get a price break, then divert the excess to the mail-order companies.

The shop I last worked at was a (framebuilder) Shimano OEM, and we were once offered a container of Shimano OEM Dura-Ace (and other stuff) that had derailed. The shipping manifest indicated it was going from Wisconsin to North Carolina, Trek to PBS. But that was 1993 IIRC.
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Old 12-08-2013, 10:40 AM   #31940
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Quote:
Originally Posted by Gummee! View Post
32deg and snow's coming down

FAN-effing-TASTIC for the last CX race of the season!



M
Thanks for sharing your industry insights. That rant had some great points in it, balanced out with big nuggets of comedy gold. Keep us posted on the snow CX race.
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Old 12-08-2013, 12:02 PM   #31941
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Quote:
Originally Posted by Gummee! View Post


Trek hates us.
Specialized hates us

IIRC we're part of the group of companies that controls Cannondale, and we can't sell them either. (I haven't dug into this, so take it with a grain of salt)

Supergo used to go buy up all of 'last year's' stuff and sell it for cheap. They got bought by PBS. PBS promptly ruined the whole setup. Stoopit.

Ditto with Nashbar. PBS bought em. Not nearly the same as it was.

M
I thought Cannondale was now a Canadian er, Quebecois owned company?
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Old 12-08-2013, 02:20 PM   #31942
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Got a couple-three inches of snow today. Went for a ride on some of the paths, it was admittedly cold and slow but fun. Now I'm gearing myself for the ride to work tomorrow, might get hairy!
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Old 12-08-2013, 03:48 PM   #31943
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Last race of the CX season.

...and it went off with a bang! Got into the top 15 and was feeling pretty good thru the first uphill. Yeah, I lost a place or two, but I made it back up on the twisty bits that came next.

Then the race started to go sideways.

Went over the barriers on the first lap and had issues getting clipped back in. No worries, I'll just beat my shoes against the pedals and keep going.

Well... that worked once.

Got to the run-up section after the trip across the dam and it got worse. I couldn't get clipped in to EITHER pedal till AFTER the ski run-style downhill. :eek

Then I hit the swampy/muddy section. Had to put a foot down and then couldn't get into that pedal to save my life.

Next run-up section and when I remounted, I had 1/2" layer of mud and ice in my pedals and an inch + on the bottom of my shoe. None of it was coming off despite my best efforts.

So for 3/4 of the race I was platforming on my toes on icy/muddy pedals and slipping off repeatedly. Makes things tough when you're pedaling squares 'cause you can't get your feet in your pedals. I was hemorrhaging time left, right, and center.

To add insult to injury, I missed the remount on the last lap and ended up with my foot down by my rear derailleur and my thigh on my rear tire. Luckily, I didn't go down 'cause that was right in front of the announcer's stand.

Finally ended up over 10min down and basically 'just riding the course.' NOT how I wanted to end the season, but it gives me something to look forward to for next year.

Things I learned: if you get a good start, you don't have to ride nearly as hard.

I'm good when its slippy/slidy and conditions suck. Mud tires when you need em.

Today and last week were prime examples of 'how disc brakes are good in CX.' The other 8 races I did this year? Overkill. I could still stop/slow down, but took some squeezing. Mud build up between the pads and the frame, leading to more mud building up between the pads and frame leading to... You get the idea.

I also learned I need to prep my pedals/shoes for nasty races or they'll gunk up and you can't use em. Ideas? Pam? Lube? Let's hear it from you northern guys.

All-in-all I had the beginnings of a great race but was let down by equipment issues.

Hope your day went better than mine.

Oh, I DID order my Crimmus present from my Mom: pair of alloy rollers. As much as I hate em, having a trainer AND rollers is the way to roll (pun intended)

M
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Old 12-09-2013, 03:24 PM   #31944
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I'd been asked, a while back, to think about a bike for a newb I know. "X" has come out with the perfect bike for '14. Had some time to stop by the dealer and ask about that model. "Nope. Not ordering any.". You had such-and-such model in here last year. Did you sell it? "Yep. Sold that one and four others.". It was way more specific of a bike and this new one is more all-around capable and would fit the other model's demographic even better. Shouldn't you consider getting in at least one. "Nope. Not going to.". OK. See ya' 'round.

^^^ Exactly what's wrong with the LBS industry. Ownership who run their business based on what they think and not what the customer wants. Said business was pissed that another LBS, 45 miles away, was awarded a franchise that he sells. The new shop has all but killed this dude's sales of that brand. Why? Because the new shop is "in tune" with that brand's type of customer and they sell what that customer wants. The LBS I help out at is a monster mail-order business. How? They stock what the customer wants. How'd they start? By buying a select few items in a huge quantity and selling via the internet at a discount. Keep adding products in huge quantities and keep selling at a discount. Next thing you know, they're prospering. Any LBS can do it. But, instead, they despise it and make excuses for their demise. You gotta' go where the market takes you, if you're in sales.
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Old 12-09-2013, 03:57 PM   #31945
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WTF?!?

A cyclist in the bike lane was killed yesterday by a Sheriff travelling in the same direction. How will the department spin this one?

http://losangeles.cbslocal.com/2013/...-in-calabasas/
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Old 12-09-2013, 03:58 PM   #31946
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Quote:
Originally Posted by ducnut View Post
The LBS I help out at is a monster mail-order business. How? They stock what the customer wants. How'd they start? By buying a select few items in a huge quantity and selling via the internet at a discount. Keep adding products in huge quantities and keep selling at a discount. Next thing you know, they're prospering. Any LBS can do it. But, instead, they despise it and make excuses for their demise. You gotta' go where the market takes you, if you're in sales.
What sort of items are they selling online? I've been trying to persuade the owner of a LBS to do something like that, but he seems reluctant to take the financial risk.
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Old 12-09-2013, 04:46 PM   #31947
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Originally Posted by YakSpout View Post
WTF?!?

A cyclist in the bike lane was killed yesterday by a Sheriff travelling in the same direction. How will the department spin this one?

http://losangeles.cbslocal.com/2013/...-in-calabasas/
Probably won't be any disciplinary action, either.

Quote:
Originally Posted by Aurelius View Post
What sort of items are they selling online? I've been trying to persuade the owner of a LBS to do something like that, but he seems reluctant to take the financial risk.
Ben started with vintage stuff. That evolved into wheelsets and drivetrains (mostly fixie, at the beginning). It's crazy, now. I won't divulge numbers, but, they probably do more transactions from COB Friday night to Monday morning than most shops do all week.

A Campy shipment that came in. You'd be blown away, if you saw their complete drivetrain inventory.


Phil Wood hubs, anyone?


This is a Zipp shipment that came into the old shop. That's on top of what was already in inventory. In total, there are over 500 wheelsets in stock, at all times. They come in by the pallets.


With this many customers, a shop can isolate themselves from what's going on at the local level (weather, economic climate, etc).
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Old 12-09-2013, 05:41 PM   #31948
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Probably won't be any disciplinary action, either.
They've released his name and it turns out the rider was the 65 year-old former COO of Napster and a fairly well-known attorney around town. If the deputy screwed up, it's going to come out soon.
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Old 12-09-2013, 06:12 PM   #31949
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Quote:
Originally Posted by ducnut View Post
Probably won't be any disciplinary action, either.



Ben started with vintage stuff. That evolved into wheelsets and drivetrains (mostly fixie, at the beginning). It's crazy, now. I won't divulge numbers, but, they probably do more transactions from COB Friday night to Monday morning than most shops do all week.

A Campy shipment that came in. You'd be blown away, if you saw their complete drivetrain inventory.


Phil Wood hubs, anyone?


This is a Zipp shipment that came into the old shop. That's on top of what was already in inventory. In total, there are over 500 wheelsets in stock, at all times. They come in by the pallets.


With this many customers, a shop can isolate themselves from what's going on at the local level (weather, economic climate, etc).
Your LBS moved towards the end of the business that I'm in. Can't beat em? Join em!

Working for the 800# gorilla has its perks, but its different than a Mom-n-Pop place for sure. When the shoestring is frayed and holding on by a few threads, the $ to do what your LBS did gets hard to imagine. DAMHIK

M
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Old 12-09-2013, 06:14 PM   #31950
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probably about the same as the deputy rookie that hit 3 and killed 2 cyclists that were traveling on the *other* side of the road here a few years back.
http://abclocal.go.com/kgo/story?sec...cal&id=6009151

rookie was expected to be sentenced to 4 months jail time, and "eligible to serve that time in a sheriff's furlough program or in home detention".

think that would have happened if it was you or me that killed 2 people?



Quote:
Originally Posted by YakSpout View Post
WTF?!?

A cyclist in the bike lane was killed yesterday by a Sheriff travelling in the same direction. How will the department spin this one?

http://losangeles.cbslocal.com/2013/...-in-calabasas/
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