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Old 12-09-2013, 03:24 PM   #32056
ducnut
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I'd been asked, a while back, to think about a bike for a newb I know. "X" has come out with the perfect bike for '14. Had some time to stop by the dealer and ask about that model. "Nope. Not ordering any.". You had such-and-such model in here last year. Did you sell it? "Yep. Sold that one and four others.". It was way more specific of a bike and this new one is more all-around capable and would fit the other model's demographic even better. Shouldn't you consider getting in at least one. "Nope. Not going to.". OK. See ya' 'round.

^^^ Exactly what's wrong with the LBS industry. Ownership who run their business based on what they think and not what the customer wants. Said business was pissed that another LBS, 45 miles away, was awarded a franchise that he sells. The new shop has all but killed this dude's sales of that brand. Why? Because the new shop is "in tune" with that brand's type of customer and they sell what that customer wants. The LBS I help out at is a monster mail-order business. How? They stock what the customer wants. How'd they start? By buying a select few items in a huge quantity and selling via the internet at a discount. Keep adding products in huge quantities and keep selling at a discount. Next thing you know, they're prospering. Any LBS can do it. But, instead, they despise it and make excuses for their demise. You gotta' go where the market takes you, if you're in sales.
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Old 12-09-2013, 03:57 PM   #32057
YakSpout
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WTF?!?

A cyclist in the bike lane was killed yesterday by a Sheriff travelling in the same direction. How will the department spin this one?

http://losangeles.cbslocal.com/2013/...-in-calabasas/
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Old 12-09-2013, 03:58 PM   #32058
Aurelius
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Quote:
Originally Posted by ducnut View Post
The LBS I help out at is a monster mail-order business. How? They stock what the customer wants. How'd they start? By buying a select few items in a huge quantity and selling via the internet at a discount. Keep adding products in huge quantities and keep selling at a discount. Next thing you know, they're prospering. Any LBS can do it. But, instead, they despise it and make excuses for their demise. You gotta' go where the market takes you, if you're in sales.
What sort of items are they selling online? I've been trying to persuade the owner of a LBS to do something like that, but he seems reluctant to take the financial risk.
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Old 12-09-2013, 04:46 PM   #32059
ducnut
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Quote:
Originally Posted by YakSpout View Post
WTF?!?

A cyclist in the bike lane was killed yesterday by a Sheriff travelling in the same direction. How will the department spin this one?

http://losangeles.cbslocal.com/2013/...-in-calabasas/
Probably won't be any disciplinary action, either.

Quote:
Originally Posted by Aurelius View Post
What sort of items are they selling online? I've been trying to persuade the owner of a LBS to do something like that, but he seems reluctant to take the financial risk.
Ben started with vintage stuff. That evolved into wheelsets and drivetrains (mostly fixie, at the beginning). It's crazy, now. I won't divulge numbers, but, they probably do more transactions from COB Friday night to Monday morning than most shops do all week.

A Campy shipment that came in. You'd be blown away, if you saw their complete drivetrain inventory.


Phil Wood hubs, anyone?


This is a Zipp shipment that came into the old shop. That's on top of what was already in inventory. In total, there are over 500 wheelsets in stock, at all times. They come in by the pallets.


With this many customers, a shop can isolate themselves from what's going on at the local level (weather, economic climate, etc).
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Old 12-09-2013, 05:41 PM   #32060
YakSpout
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Originally Posted by ducnut View Post
Probably won't be any disciplinary action, either.
They've released his name and it turns out the rider was the 65 year-old former COO of Napster and a fairly well-known attorney around town. If the deputy screwed up, it's going to come out soon.
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Old 12-09-2013, 06:12 PM   #32061
Gummee!
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Quote:
Originally Posted by ducnut View Post
Probably won't be any disciplinary action, either.



Ben started with vintage stuff. That evolved into wheelsets and drivetrains (mostly fixie, at the beginning). It's crazy, now. I won't divulge numbers, but, they probably do more transactions from COB Friday night to Monday morning than most shops do all week.

A Campy shipment that came in. You'd be blown away, if you saw their complete drivetrain inventory.


Phil Wood hubs, anyone?


This is a Zipp shipment that came into the old shop. That's on top of what was already in inventory. In total, there are over 500 wheelsets in stock, at all times. They come in by the pallets.


With this many customers, a shop can isolate themselves from what's going on at the local level (weather, economic climate, etc).
Your LBS moved towards the end of the business that I'm in. Can't beat em? Join em!

Working for the 800# gorilla has its perks, but its different than a Mom-n-Pop place for sure. When the shoestring is frayed and holding on by a few threads, the $ to do what your LBS did gets hard to imagine. DAMHIK

M
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Old 12-09-2013, 06:14 PM   #32062
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probably about the same as the deputy rookie that hit 3 and killed 2 cyclists that were traveling on the *other* side of the road here a few years back.
http://abclocal.go.com/kgo/story?sec...cal&id=6009151

rookie was expected to be sentenced to 4 months jail time, and "eligible to serve that time in a sheriff's furlough program or in home detention".

think that would have happened if it was you or me that killed 2 people?



Quote:
Originally Posted by YakSpout View Post
WTF?!?

A cyclist in the bike lane was killed yesterday by a Sheriff travelling in the same direction. How will the department spin this one?

http://losangeles.cbslocal.com/2013/...-in-calabasas/
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Old 12-09-2013, 06:46 PM   #32063
Gummee!
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Open Letter to Mike Sinyard

M
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Old 12-09-2013, 07:20 PM   #32064
melville
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Originally Posted by Gummee! View Post
He's being a dick!
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Old 12-09-2013, 07:21 PM   #32065
Gummee!
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He's being a dick!
Which 'he?'

M
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Old 12-09-2013, 08:48 PM   #32066
Weirdo
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Originally Posted by Gummee! View Post
I saw that letter earlier, thought it was great. Probably more complicated in the big picture, but at the end of the day the backlash is going to cost. I suppose they never figured the story would go viral.

On the other hand I'm in the market for a new wheel set. Kind of want to check out this guys custom carbons.

Cafe Roubaix could never buy this kind of advertising
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Old 12-09-2013, 10:11 PM   #32067
fz6kd7
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Originally Posted by Weirdo View Post
I saw that letter earlier, thought it was great. Probably more complicated in the big picture, but at the end of the day the backlash is going to cost. I suppose they never figured the story would go viral.

On the other hand I'm in the market for a new wheel set. Kind of want to check out this guys custom carbons.

Cafe Roubaix could never buy this kind of advertising

He will probably outsell specialized
Compliments of specialized
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Old 12-10-2013, 06:36 AM   #32068
melville
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Quote:
Originally Posted by Gummee! View Post
Which 'he?'

M
Sinyard! Clearly not the same guy he useta be when he came to our shop to clinic the new '88 models.
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Call me Mel. Some years ago- never mind how long precisely- having little or no money in my purse, and nothing particular to interest me at home, I thought I would ride about a little and see the other parts of the world. It is a way I have of driving off the spleen and regulating the circulation.
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Old 12-10-2013, 07:08 AM   #32069
ducnut
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Quote:
Originally Posted by Gummee! View Post
Your LBS moved towards the end of the business that I'm in. Can't beat em? Join em!

Working for the 800# gorilla has its perks, but its different than a Mom-n-Pop place for sure. When the shoestring is frayed and holding on by a few threads, the $ to do what your LBS did gets hard to imagine. DAMHIK

M
Not really. He didn't start out as a shop. He started buying and selling vintage stuff. Then, started with a few particular new items and grew from there. Still, the bulk is in wheels and drivetrains.

Quote:
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Eloquent truth.
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Old 12-10-2013, 07:51 AM   #32070
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2 days commuting to work in the muck now. It's surprising how fast you can acclimate to the temperatures, the average temp for my rides the last few days has been in the low teens, and the "real feel" is almost always expressed in negative degrees. Learning how to dress helps too, and my relatively short commute probably helps as well as my fingers don't start getting too numb until I'm just about at work

The snow has been pretty manageable with my winter tires as well. Luckily, almost all of the paths/wide sidewalks I've been using were shoveled or plowed. Worst parts are when I find a place that wasn't plowed but has been rutted out by other bikes, my tires are kinda narrow and want to follow bad lines at times. But, it takes me back to the good old days when I had my KLR! Only time I've had to dismount was one spot where a plow had thrown a bunch of crap onto the sidewalk. It was just too "rocky" for me to try to ride over so I pushed the bike for maybe 15 yards.

All in all though it's pretty funny. My rear mech started acting up a little today, not sure if it's just cable tension or if I had some gunk in it.
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