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Old 06-16-2010, 01:43 PM   #1591
DR. Rock
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Quote:
Originally Posted by Emmbeedee
I wonder if "fixed the Basecamp auto-update feature" was on the list? Mine didn't detect that an update was available.
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Old 06-16-2010, 03:05 PM   #1592
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Quote:
Originally Posted by DR. Rock
I wonder if "fixed the Basecamp auto-update feature" was on the list? Mine didn't detect that an update was available.
Mine detects the update,but when I click "update now" it closes base camp?
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Old 06-16-2010, 06:27 PM   #1593
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Quote:
Originally Posted by enduro0125
Mine detects the update,but when I click "update now" it closes base camp?

+1
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Old 06-17-2010, 02:46 AM   #1594
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i downloaded it straight from garmin
http://www8.garmin.com/support/downl...ls.jsp?id=4449
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Old 06-17-2010, 03:15 AM   #1595
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Originally Posted by Big Ted
i downloaded it straight from garmin
http://www8.garmin.com/support/downl...ls.jsp?id=4449
+1
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Old 06-17-2010, 03:52 AM   #1596
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Quote:
Originally Posted by Hog Rider
+1
Same here - worked just fine, downloading from the link I provided earlier.

Maybe Garmin gets the link to update from Basecamp working after the new product has been released for a few days, just so that extended bunch of beta testers/early adopters can give a bit of feedback first?
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Old 06-17-2010, 05:42 AM   #1597
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I'll try again tonight when I get home.
If not I'll use that link,
Thanks
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Old 06-17-2010, 06:11 AM   #1598
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I had the same issue last night trying to upload the update via Basecamp's automatic update feature. As soon as I would click on "Update Now" it would close Basecamp.

When I went straight to Garmin to update Basecamp I managed to get the update into Download on my MacBook Pro. But from there I got the infamous beachball until I forced a quit on the actual download.

Will give it a go again tonight.
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Old 06-17-2010, 06:35 AM   #1599
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All I was saying...

is that the "check for & auto-update", and "initiate-update-from-within Basecamp-manually" are both broken. The fix wasn't listed in the release notes of the new version. I hope it's fixed, if not, I find it ironic. "We are releasing an update with a broken update feature."

BTW, I also had no difficulty downloading the new version from the website.
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Old 06-17-2010, 07:21 AM   #1600
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My download from the link worked well, the install was problem free, and the updated program seems to respond much faster than before.

Haven't really had time to try much out yet but it's working anyway...
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Old 06-18-2010, 09:57 AM   #1601
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Mine loaded fine last night as well.
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Old 06-18-2010, 10:22 AM   #1602
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Quote:
Originally Posted by Goss
Mine loaded fine last night as well.
+1 on my minimacV10
My macbook had me download from the Garmin site.
It closed base camp when i tried to update again so I went to the help box and hit search for updates.
It said if you have 3.01 you have to click "here",that put me on the garmin site.
No biggie just did the update that way.
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Old 06-22-2010, 08:08 AM   #1603
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i have been using basecamp lately. i updated about 3 hrs ago. when i started after the update i got this message

Quote:
An error occured loading your data
Your user data file is corrupted, and its backup file was not found.
all my data is gone
i cannot browse europe nt 2011.1, even though it was unlocked previously. now it says it is locked
@"installed maps info"
but i can see the unlock code and map prdoduct @unlock codes editor



weird thing is, i still have roadtrip 2.0.2 installed. they use the same maps. there, i can browse europe nt 2011.1 , no problem.

i tried uninstalling and reinstalling.. it doesnt work.. no europe nt 2011.1 in detail on base camp :(

any ideas..
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Old 06-22-2010, 08:22 AM   #1604
xymotic
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Quote:
Originally Posted by byker_tr
i have been using basecamp lately. i updated about 3 hrs ago. when i started after the update i got this message


all my data is gone
i cannot browse europe nt 2011.1, even though it was unlocked previously. now it says it is locked
@"installed maps info"
but i can see the unlock code and map prdoduct @unlock codes editor



weird thing is, i still have roadtrip 2.0.2 installed. they use the same maps. there, i can browse europe nt 2011.1 , no problem.

i tried uninstalling and reinstalling.. it doesnt work.. no europe nt 2011.1 in detail on base camp :(

any ideas..
I had similar issues with topo. now I can only see it when the nuvi is physically connected. Whereas before it used to be unlocked on the mac.

I'm so frustrated with the software BS I swear my next GPS is gonna be a delorme or 'anything' else.
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Old 06-22-2010, 02:04 PM   #1605
enduro0125
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Quote:
Originally Posted by byker_tr
Quote:
An error occured loading your data
Your user data file is corrupted, and its backup file was not found.
all my data is gone
any ideas..
I had this happen to me.
I was lucky I had a good Garmin Tech help me.
Ask for someone that's familiar with Macs
I'm not sure what he did,I let him go into my computer remotely,but he found some data that got put in twice ,I think it may have been a route or somthing.
He was able to remove the error,and we used time machine to get my files back.
You do back up with your time machine don't you?
Good luck and plan to be on hold for awhile.
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