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Old 02-07-2014, 01:19 PM   #1
irishal OP
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Vstroma thoughts?

I ordered a center stand for the wee last weekend from vstroma. Only email was "thanks for your money". I emailed them midweek asking for a shipping update to which they replied they're all out of the stands but hope to get them in next week. I'm not super confident in these guys customer service skills and even more curious if I will see my center stand next week. Anyone have any recent experience with them? It would have been nice to have known they were out of stock up front.

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Old 02-07-2014, 02:12 PM   #2
mcmann
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They will make sure you get what you ordered. You have to fiddle with the bolts a bit . . . You can not thread them in by hand (not perfectly centered with the bike's Center Stand bracket holes. But they go in fine. It is a well made stand for a great price.
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Old 02-07-2014, 02:27 PM   #3
devo2002
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I hope you paid with credit card, a company "hoping" product comes in screams shady.....
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Old 02-11-2014, 04:32 PM   #4
irishal OP
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I've asked for a full refund after requesting a status update and got this as the reply:

"We are expecting them this Monday. Bad weather got them held up. They come out of Minnesota. Sorry for the delay. This is the stand you want though."

and got this the previous week after again I asked when I would receive it. Next week came and went.

"We have run out but will be getting more next week. This is the same style stand Suzuki sells, well worth the wait. Its not a cheap aftermarket one."

YMMV but I'm not impressed.
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Old 02-11-2014, 05:10 PM   #5
devo2002
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I'd do the same, nothing is more annoying than saying it is in stock when it isn't, and then have them try to sell you a product you already bought and they didn't ship because they don't have when they said they did.
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