Extra maps on a Zumo and Mac

rallybug · 02-12-2010, 09:18 AM

I have an EU Zumo 550, with the latest CN Europe maps installed (v2010.1).

I've now bought the latest CN NA maps (v2010.1 on DVD) to put onto the SD card.

I installed the maps onto my MacBook Pro, attached the Zumo and also put the 4Gb SD card into the slot on the side of the MBP.

When I opened Road Trip, it told me that the maps were locked and did I want to unlock them. Well, yeah

So I clicked on the button to unlock them online.

From the Garmin web page, I found my Zumo device, which put the Unit ID into the appropriate field. I then entered the serial number fro the white sticker on the back of the DVD cover (the number starting S/N) and the 8-character product key listed on the green sticker.

When I clicked the button, the page refreshed with an error:
Invalid combination of Unit Id and Serial Number .

Any ideas?

rallybug · 02-12-2010, 10:06 AM

Ah-ha! As told on another forum, when they say serial number on the Garmin unlock page, they mean unit serial number - put in the Zumo's serial number and all is well.

Maps are unlocked and being added to the SD card now

Wildman · 02-12-2010, 04:18 PM

DRTBYK · 02-13-2010, 10:42 AM

By the way...the latest version of City Navigator Europe NT is v2010.30c. If you just purchased the DVD you might want to contact Garmin for the update.

The version 2010.30 has been out for several weeks now with two (2010.30b and 2010.30c) minor updates since - the "c" version was made available today.

02-12-2010, 09:18 AM	#1
rallybug ^OP Local Yokel Joined: Apr 2002 Location: North Salt Lake, UT Oddometer: 8,099	Extra maps on a Zumo and Mac I have an EU Zumo 550, with the latest CN Europe maps installed (v2010.1). I've now bought the latest CN NA maps (v2010.1 on DVD) to put onto the SD card. I installed the maps onto my MacBook Pro, attached the Zumo and also put the 4Gb SD card into the slot on the side of the MBP. When I opened Road Trip, it told me that the maps were locked and did I want to unlock them. Well, yeah So I clicked on the button to unlock them online. From the Garmin web page, I found my Zumo device, which put the Unit ID into the appropriate field. I then entered the serial number fro the white sticker on the back of the DVD cover (the number starting S/N) and the 8-character product key listed on the green sticker. When I clicked the button, the page refreshed with an error: Invalid combination of Unit Id and Serial Number . Any ideas? __________________ Ben My Ride Reports

02-12-2010, 10:06 AM	#2
rallybug ^OP Local Yokel Joined: Apr 2002 Location: North Salt Lake, UT Oddometer: 8,099	Ah-ha! As told on another forum, when they say serial number on the Garmin unlock page, they mean unit serial number - put in the Zumo's serial number and all is well. Maps are unlocked and being added to the SD card now __________________ Ben My Ride Reports

02-12-2010, 04:18 PM	#3
Wildman Man of Kent Joined: Feb 2007 Location: Riding my World Oddometer: 16,060	__________________ "Every county of England, every country of Europe and every (part of every other inhabited) continent of the Earth" ... 80% complete! Counties: 39 of 39 - done! Countries: 36 of 42; last up, Portugal, next up, Iceland Continents: 5 of 19; last up, North America (USA), next up, Central America (Cuba)

02-13-2010, 10:42 AM	#4
DRTBYK Long Haul Adventurer Joined: Mar 2003 Location: North Central Washington (state) Oddometer: 3,178	By the way...the latest version of City Navigator Europe NT is v2010.30c. If you just purchased the DVD you might want to contact Garmin for the update. The version 2010.30 has been out for several weeks now with two (2010.30b and 2010.30c) minor updates since - the "c" version was made available today. __________________ Cheers, Dan

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