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Old 08-12-2014, 04:18 PM   #1
trinitydirt OP
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MY USA KTM dealer called-NEW FILTER UNDER WARRANTY

Yep, its true. My dealer, Elite Motorsports in Loveland, Colorado called me last Friday to tell me to bring it in so they can swap it out for a new filter and sealing gasket...... all under warranty. The only caveat is...................... please bring it in with an almost empty tank Did KTM USA pull their head out of their or is the sky falling????? My dealer has already warrantied my left side switch gear that failed and wouldn't allow me to cycle thru the menu. Bad KTM and GREAT DEALER
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Old 08-12-2014, 05:13 PM   #2
kag
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I took my broken one in and they said they would try to get a warrantied replacement. Haven't heard back yet but if it works out great....if not, oh well
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Old 08-13-2014, 04:42 AM   #3
laramie LC4
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Roger is a great guy. i have a hard time believing he wouldn thelp you out. bought my first ktm from him when his shop was still in wyoming.

me personally, im just really happy i bought a '12 990R....

laters,

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Old 08-13-2014, 06:32 AM   #4
trinitydirt OP
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[QUOTE=laramie LC4;24835372]Roger is a great guy. i have a hard time believing he wouldn thelp you out. bought my first ktm from him when his shop was still in Wyoming

That is precisely what I said. Roger is aware of the problem and ran it up the chain until he got results. Thats what good dealers do! I just hope the rest of the OC 1190 guys get the same results from their dealers.......
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Old 08-13-2014, 06:35 AM   #5
aspaldo
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Quote:
Originally Posted by trinitydirt View Post
Yep, its true. My dealer, Elite Motorsports in Loveland, Colorado called me last Friday to tell me to bring it in so they can swap it out for a new filter and sealing gasket...... all under warranty. The only caveat is...................... please bring it in with an almost empty tank Did KTM USA pull their head out of their or is the sky falling????? My dealer has already warrantied my left side switch gear that failed and wouldn't allow me to cycle thru the menu. Bad KTM and GREAT DEALER
Thanks for the heads up - I'll ping my dealer and see if they've heard anything.
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Old 08-13-2014, 09:07 AM   #6
Yellow Pig
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Seems like if KTM HQ approves it for one dealer it should be valid for all?
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Old 08-13-2014, 09:47 AM   #7
aspaldo
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Originally Posted by Yellow Pig View Post
Seems like if KTM HQ approves it for one dealer it should be valid for all?
I would hope so.
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Old 08-13-2014, 11:17 AM   #8
trinitydirt OP
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Yep........... I would get on the phone with my local dealer and tell them the scoop. My dealer didnt think it was a big issue until they had one come in that was DIRTY That got him on the phone with KTM and it worked.
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Old 08-15-2014, 09:22 AM   #9
trinitydirt OP
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Did any of you guys call your dealers yet?
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Old 08-15-2014, 09:30 AM   #10
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Seems like if KTM HQ approves it for one dealer it should be valid for all?
That's not how the soup Nazi does it.
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Old 08-17-2014, 10:17 PM   #11
Bluesilver
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Quote:
Originally Posted by trinitydirt View Post
Yep, its true. My dealer, Elite Motorsports in Loveland, Colorado called me last Friday to tell me to bring it in so they can swap it out for a new filter and sealing gasket...... all under warranty. The only caveat is...................... please bring it in with an almost empty tank Did KTM USA pull their head out of their or is the sky falling????? My dealer has already warrantied my left side switch gear that failed and wouldn't allow me to cycle thru the menu. Bad KTM and GREAT DEALER
What filter they fitting?

KTMSA fitted the DNA but no lid gasket so I bought the Uni, tried it once and removed it, killed my topend power and I have some other problems with the Uni filter, fitted the DNA with the Uni Lid gasket, perfect.
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Old 08-18-2014, 07:22 AM   #12
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What filter they fitting?

KTMSA fitted the DNA but no lid gasket so I bought the Uni, tried it once and removed it, killed my topend power and I have some other problems with the Uni filter, fitted the DNA with the Uni Lid gasket, perfect.
Did you try the uni without the socks?
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