ADVrider

Go Back   ADVrider > Gear > Equipment
User Name
Password
Register Inmates Photos Site Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
Old 02-02-2013, 06:30 AM   #2266
AdrianB1
Adventurer
 
Joined: Jun 2012
Location: Bucharest, Romania
Oddometer: 55
I got my dual set of SMH10 a month ago and I got only a few rides with it. It is very nice, but ...

First, I have a problem with the right speaker - the contact between the BT module and the clamp is not working well so the right speaker is not working sometimes. The pins look fine, if I press a bit the BT module on the clamp I get sound back, if I take the hand off it then it may continue to work or not.

Second, I have a problem with the left speaker position in the helmet: any way I try to place it I get it pressing my ear or the skull so pain appears after 10-15 minutes. Still looking for a solution.

For the pin contact problem I don't know if I can find an easy solution as I bought the kit in US in a business trip and I live in Europe; I don't have any trip planned to US in the next few months, so sending the BT unit and clamp to manufacturer is not a cheap option (it may be more than $50).
AdrianB1 is offline   Reply With Quote
Old 02-02-2013, 06:42 AM   #2267
danham
Gnarly Adventurer
 
danham's Avatar
 
Joined: Jul 2009
Location: Cape Cod, MA
Oddometer: 268
Adrian,

A couple of things to try...

For the pins to suffer corrosion in only a month would be unusual, but it's worth a try to clean them and the contact surfaces. When mine start to get dirt on them, pressing on the receiver can make/break contact. Use a good cleaner/preservative such as Deoxit.

Another cause of intermittent contact is of course the unit not being snapped fully into the clamp. Listen for a click when you snap it into place. A related issue is if you have over-tightened the mounting screws on the clamp, which can distort it enough to perhaps cause an intermittent connection (and will eventually cause it to fail).

Hope this helps,

-dan
__________________
2009 BMW F800 ST
Never let your motorcycle take you where your brain hasn't been five seconds earlier.
danham is offline   Reply With Quote
Old 02-02-2013, 07:25 AM   #2268
AdrianB1
Adventurer
 
Joined: Jun 2012
Location: Bucharest, Romania
Oddometer: 55
It is not corrosion, it happened the same the day I opened the box. The clamp was not even on the helmet when I did the first test, so that cannot be either. The BT module is properly seated on the clamp, I have the clicking noise every time I mount it, it's just a pin that is misbehaving. I can try some cleaning, even if it does not looks like needing one, and I will also try to switch the modules to see where is the problem.
AdrianB1 is offline   Reply With Quote
Old 02-02-2013, 07:31 AM   #2269
danham
Gnarly Adventurer
 
danham's Avatar
 
Joined: Jul 2009
Location: Cape Cod, MA
Oddometer: 268
With that new info, I'd suggest one more test: do all the pins push in and pop out properly, with spring tension pressing until the pin is fully extended? If not, you may be able to free up a pin that is sticking.

-dan
__________________
2009 BMW F800 ST
Never let your motorcycle take you where your brain hasn't been five seconds earlier.
danham is offline   Reply With Quote
Old 02-02-2013, 07:37 AM   #2270
AdrianB1
Adventurer
 
Joined: Jun 2012
Location: Bucharest, Romania
Oddometer: 55
Yes, this is the first thing I checked, they all look and move fine. After I mounted the kit on the helmet I still had the problem, then it worked for another ride and 2 nights ago, when I thought it is all fine, I lost sound in right speaker while riding. I never used it in rain, I was riding in the city, no bumps, no shock, just some pin voodoo :)

Btw, is there any documentation on the pin layout? At least I would like to know where to look for that particular pin.
AdrianB1 is offline   Reply With Quote
Old 02-02-2013, 08:07 AM   #2271
themenz
Beastly Adventurer
 
themenz's Avatar
 
Joined: Aug 2003
Location: Green Valley, California
Oddometer: 3,290
Quote:
Originally Posted by AdrianB1 View Post

Second, I have a problem with the left speaker position in the helmet: any way I try to place it I get it pressing my ear or the skull so pain appears after 10-15 minutes. Still looking for a solution.

.
How do you have the speaker mounted? Directly on the foam? Are you using the thicker pads they gave you?

__________________
Have more fun riding in the rain. Guaranteed. 20% off coupon ADVRIDER at MotoSolutions Store
themenz is offline   Reply With Quote
Old 02-02-2013, 09:20 AM   #2272
AdrianB1
Adventurer
 
Joined: Jun 2012
Location: Bucharest, Romania
Oddometer: 55
No pads, just directly on the helmet liner.
AdrianB1 is offline   Reply With Quote
Old 02-02-2013, 09:39 AM   #2273
themenz
Beastly Adventurer
 
themenz's Avatar
 
Joined: Aug 2003
Location: Green Valley, California
Oddometer: 3,290
Quote:
Originally Posted by AdrianB1 View Post
No pads, just directly on the helmet liner.
One thing I have done, is to compress the foam under the liner to make more room. I used the rounded handle of a short screwdriver to press hard and create room. That foam is compressible, but it takes a bit of effort. The surface of the speaker is now a bit below foam level so there is zero ear discomfort.

Now some may say that this compromises the helmet protection so do what you feel comfortable with.

The distributor told me to take the liner off the foam and cut out some foam to make room. That seemed to be more injurious to the foam protection than compressing 2 or three square inches. I thought a bit thinner foam was the best choice

YMMV.
__________________
Have more fun riding in the rain. Guaranteed. 20% off coupon ADVRIDER at MotoSolutions Store
themenz is offline   Reply With Quote
Old 02-03-2013, 02:06 PM   #2274
AdrianB1
Adventurer
 
Joined: Jun 2012
Location: Bucharest, Romania
Oddometer: 55
I just spent the last 2 hours trying to update the firmware to 4.2 beta. It does not take long if you are well prepared and lucky, I was not and I almost bricked the headset. Not so good for a computer professional, is it?

I tried to upgrade on my Windows 64-bit computer and it locked at 90%. I left it there for ~ 30 minutes and I gave up. I restarted the application (killed task first, it was unresponsive), the BT module was unresponsive (no power on or anything else) and it recognized the module as firmware 0, suggested to upgrade to 4.1.1 and I let it try; it got stuck again at 90%.

So after a bit of searching Internet I found that Mac and Win 32 work well, on Win 64 not so good. It took a while to find a computer with Win 32 and the firmware restore took just a couple of minutes. At 90% it asked me to press the buttons on the module, I did that, everything was fine and now the module works like 2 hours ago.

I will try to upgrade to 4.2 on the Win 32 computer, but I will not be able to test the result till Tuesday when I will ride the bike.

PS. The guy at Sena that set up the firmware recovery mode in the headset did a great job, nice to see it can recover.
AdrianB1 is offline   Reply With Quote
Old 02-03-2013, 05:10 PM   #2275
TowPro
Getting there
 
Joined: Aug 2009
Location: Compass PA
Oddometer: 2,897
Quote:
Originally Posted by AdrianB1 View Post

I tried to upgrade on my Windows 64-bit computer and it locked at 90%. I left it there for ~ 30 minutes and I gave up.
I have never been able to get any of the version to work on Win 7 64 on my Dell. so I just wipe out the Eee machine on XP and "get er done"
__________________
2014 R1200GS - My Naked Street Touring Bike
2000 KTM LC4 640 E - For everything else
TowPro is offline   Reply With Quote
Old 02-03-2013, 06:17 PM   #2276
JRWooden
Beastly Adventurer
 
Joined: Jul 2008
Location: The great state of confusion
Oddometer: 4,170
Quote:
Originally Posted by AdrianB1 View Post
... PS. The guy at Sena that set up the firmware recovery mode in the headset did a great job, nice to see it can recover.
The "recovery" programmer did an awesome job I agree.

I always use a 32-bit XP box to upgrade my Sena ...
JRWooden is offline   Reply With Quote
Old 02-03-2013, 07:46 PM   #2277
FireIdiot
Lost in translation
 
Joined: Nov 2011
Oddometer: 82
I wonder if compatability mode would work...

Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
FireIdiot is offline   Reply With Quote
Old 02-04-2013, 05:11 AM   #2278
danham
Gnarly Adventurer
 
danham's Avatar
 
Joined: Jul 2009
Location: Cape Cod, MA
Oddometer: 268
I had my first update failure using XP when I tried to install 4.2 beta last week (device never recognized). But I never followed through because this was the excuse I've been waiting for to transfer the whole operation to my iMac. Under OS 10.8.2 the Sena Device Manager worked perfectly even after I ignored its dire Bluetooth warnings and proceeded while using my BT keyboard and mouse.

-dan
__________________
2009 BMW F800 ST
Never let your motorcycle take you where your brain hasn't been five seconds earlier.
danham is offline   Reply With Quote
Old 02-04-2013, 10:48 AM   #2279
Pappy541
Studly Adventurer
 
Pappy541's Avatar
 
Joined: Jul 2006
Location: on the road
Oddometer: 791
Quote:
Originally Posted by AdrianB1 View Post
I got my dual set of SMH10 a month ago and I got only a few rides with it. It is very nice, but ...

First, I have a problem with the right speaker - the contact between the BT module and the clamp is not working well so the right speaker is not working sometimes. The pins look fine, if I press a bit the BT module on the clamp I get sound back, if I take the hand off it then it may continue to work or not.

Second, I have a problem with the left speaker position in the helmet: any way I try to place it I get it pressing my ear or the skull so pain appears after 10-15 minutes. Still looking for a solution.

For the pin contact problem I don't know if I can find an easy solution as I bought the kit in US in a business trip and I live in Europe; I don't have any trip planned to US in the next few months, so sending the BT unit and clamp to manufacturer is not a cheap option (it may be more than $50).

___________________

For the speaker not working and the pin contact problem. I got a neotec helmet last year and after installing the sena I started having issues. I discovered that that shape of the helment and placement of the base was the problem. As I tightened the base it became bowed and the unit did not make good contact with all the pins. I made a shim to keep the base from bending. works great.
Pappy541 is online now   Reply With Quote
Old 02-04-2013, 11:29 AM   #2280
k12lts
Gnarly Adventurer
 
k12lts's Avatar
 
Joined: Apr 2008
Location: Indiana
Oddometer: 334
Quote:
Originally Posted by AdrianB1 View Post
I got my dual set of SMH10 a month ago and I got only a few rides with it. It is very nice, but ...

First, I have a problem with the right speaker - the contact between the BT module and the clamp is not working well so the right speaker is not working sometimes. The pins look fine, if I press a bit the BT module on the clamp I get sound back, if I take the hand off it then it may continue to work or not.

Second, I have a problem with the left speaker position in the helmet: any way I try to place it I get it pressing my ear or the skull so pain appears after 10-15 minutes. Still looking for a solution.

For the pin contact problem I don't know if I can find an easy solution as I bought the kit in US in a business trip and I live in Europe; I don't have any trip planned to US in the next few months, so sending the BT unit and clamp to manufacturer is not a cheap option (it may be more than $50).
I had the same problem last fall. Since you have the dual set, swap the modules between the headsets and see if the problem follows the module or stays with the headset. My problem was in the module and Sena sent me a new one under warranty.
__________________
Andy
2009 BMW R1200RT
2011 Ural Patrol
1981 BMW R100RS
2006 KLR 650
k12lts is offline   Reply With Quote
Reply

Share

Thread Tools Search this Thread
Search this Thread:

.
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


Times are GMT -7.   It's 05:20 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ADVrider 2011-2014