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Old 02-15-2013, 09:25 AM   #15781
burmbuster
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I agree. Your local dealer makes all the difference in the world if you have to depend on them for service. Its the total opposite around here as far as dealer reliability. The Triumph and BMW dealers here are top notch. The worst dealer in the world, from a service stand point, is the jap bike shops. I hear horror stories all the time from people that rely on them. One of the best places here to get service is actually a consignment shop that use to be a Honda dealer. Most people with jap bikes are now taking there bikes to him.
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Old 02-15-2013, 09:50 AM   #15782
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I had a mix up at my dealership, basically one hand not talking to the other and my issues getting lost in the mix. Long story short, I wanted to replace a minor part, but wasn't sure if it would be covered by the warranty or not. Having worked in customer service before, I didn't want to raise a big stink and be a pain, but I was getting a little frustrated with having to keep sending emails and not getting clear answers. As it happened, I got an email from Triumph HQ that was a customer satisfaction survey. I filled it out, voicing my headaches, and within a day or two, the general manager got in touch with me, was extremely apologetic and got everything sorted out.

He said that everything would be covered by the warranty, but since it was a warranty issue, I would have to bring the bike in to have the parts replaced rather than just picking them up on my own. That was kind of a headache for me, but he offered to have someone come and pick my bike up, do the work, and bring it back. I thought that was too much, and arranged to bring it in on a weekend when I was free. When I went to get the part installed, I stuck my head in the GM's door and thanked him again for helping get everything sorted out. He apologized again, and said that when my 6K service came up, he'd already put it down for 50% off for me.

This is my first time actually working with a MC dealership, as I'm wary of dealerships in general. These guys have definitely made up for any issues I had earlier though, and have earned my business for the future. Anybody looking for a Triumph in the Seattle area, go to Lynnwood CycleBarn, they're good people there.
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Old 02-15-2013, 10:00 AM   #15783
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Originally Posted by cug View Post
Pilot, where are you? I want that type of service, too!
I'm out of Portland, OR. Latus Motors in Gladstone, OR. Let me know if I can help out.

p3
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Old 02-15-2013, 10:01 AM   #15784
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Originally Posted by some call me...tim View Post
Anybody looking for a Triumph in the Seattle area, go to Lynnwood CycleBarn, they're good people there.
Geez...I bought my first new motorcycle there...in 1973!!

It used to be LYNWOOD SUZUKI. At the time they had a new brand from Austria, made in a bicycle factory called KTM. It was a Penton ISDT 125.


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Old 02-15-2013, 10:12 AM   #15785
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I'm out of Portland, OR. Latus Motors in Gladstone, OR. Let me know if I can help out.
A bit far away (664 highway miles) for a service appointment for me ...

But I'll certainly keep this in mind if I travel north and need any kind of service on the bike. Thanks for the info.
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Old 02-15-2013, 10:15 AM   #15786
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And, completely unrelated, I'd like to thank everyone logged in this morning for helping burn away the first 4 hours of my Friday at work! Only 6 to go.
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Old 02-15-2013, 10:51 AM   #15787
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Thanks to all who replied on regarding my post "why do I NOT want to buy a Tiger?"

I have ridden the 800... unfortunately the XC is just a tad to TALL "feeling" for me... so that brings the next question:

Is there any significant difference (aside from tires/wheels) between the XC and the standard 800?

thanks,
-Brian
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Old 02-15-2013, 10:59 AM   #15788
browneye
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Originally Posted by The Toad View Post
Thanks to all who replied on regarding my post "why do I NOT want to buy a Tiger?"

I have ridden the 800... unfortunately the XC is just a tad to TALL "feeling" for me... so that brings the next question:

Is there any significant difference (aside from tires/wheels) between the XC and the standard 800?

thanks,
-Brian
Yes, there's a significant difference in the suspension as well.

Why is it 'too tall feeling'? Your feet go on the pegs, not on the ground.
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Old 02-15-2013, 11:20 AM   #15789
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Is there any significant difference (aside from tires/wheels) between the XC and the standard 800?
Mainly suspension (higher, plusher, better quality, I find it's too soft for my taste for my typical road riding), handle bar (wider, different bend), higher risers (30mm), some farkles (handguards, ...), beak.

I've added XC risers to my Roadie but I like the Roadie handle bars much better, I'll likely add a beak fairly soon, just like the looks ...
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Old 02-15-2013, 01:16 PM   #15790
burmbuster
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Originally Posted by browneye View Post
Geez...I bought my first new motorcycle there...in 1973!!

It used to be LYNWOOD SUZUKI. At the time they had a new brand from Austria, made in a bicycle factory called KTM. It was a Penton ISDT 125.


Now your telling your age, Browneye. 1973? Hell, I wasnt even in kindergarden yet!
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Old 02-15-2013, 03:49 PM   #15791
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Dunno if this has been covered elsewhere, but what top-opening panniers ride narrowest on the roadie? I like the Motech Trax boxes, but with their rack they're hella wide. Does someone make a rack that hugs the bike closer so that the bags wind up being near-handlebar width?

Top-opening only, please.
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Old 02-15-2013, 03:59 PM   #15792
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Dunno if this has been covered elsewhere, but what top-opening panniers ride narrowest on the roadie? I like the Motech Trax boxes, but with their rack they're hella wide. Does someone make a rack that hugs the bike closer so that the bags wind up being near-handlebar width?

Top-opening only, please.
The 9" Safari Jesse bags are supposed to be only 35 inches across.
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Old 02-15-2013, 04:03 PM   #15793
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Dunno if this has been covered elsewhere, but what top-opening panniers ride narrowest on the roadie? I like the Motech Trax boxes, but with their rack they're hella wide. Does someone make a rack that hugs the bike closer so that the bags wind up being near-handlebar width?

Top-opening only, please.
I found these fit very close. They come in silver aluminum or black;

http://holan.pl/en/product/24/507/51...s_for_Tiger800
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Old 02-15-2013, 04:04 PM   #15794
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Metal mule has a pretty narrow symmetrical setup. $$$ though. And you need a narrow pipe.
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Old 02-16-2013, 12:54 PM   #15795
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Is the gas tank steel or does it have a plastic cover on the Tigers?
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