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Old 06-02-2011, 02:15 PM   #6196
RaY YreKa
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Quote:
Originally Posted by markjenn View Post
I agree this doesn't make a lick of sense. Do you have the actual quote in context?

- Mark
Here's the full verbatim quote from Kuenheim:

"I think Triumph has done a remarkable job in the last two years. because they have carved out a niche for themselves. For example, when they wanted a middleweight sports bike they made the three-cyclinder 675. Very well executed, and I respect that.

But what they have done with the 800XC is to copy the 800GS and put their engine in it.

Triumph has so much heritage, so much pride, I say do not copy a German motorcycle, go your own way. The company can do better, and deserves to do better.

I feel ashamed for Triumph customers and dealers.

Still, the problem when you copy is you can never win because you have to wait until the original is out before you can start copying, so I am very relaxed about this situation"

..
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Old 06-02-2011, 02:49 PM   #6197
andoulli
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There is a fault in his logic, I bought a T800 not a F800. Also, I am not alone. When given the choice many buyers are buying Tigers. Not bad if it's just a copy.
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Old 06-02-2011, 02:53 PM   #6198
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The Triumph takes the cake.
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Old 06-02-2011, 02:53 PM   #6199
Mercury264
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Quote:
Originally Posted by jimjim View Post
I just received word from Triumph today that they are going to replace my T800 with a new one. Thank you Triumph for doing the right thing. I will sleep better tonight.
Glad it all worked out for you. They fixed my Sprint out of warranty when the end of the crank snapped off - known issue with outside supplied not heat treating them correctly, no questions asked. You should thank your dealer also - if they hadn't gone to bat for you, Triumph may not have helped you out here....
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Old 06-02-2011, 02:58 PM   #6200
bross
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Originally Posted by Mercury264 View Post
Glad it all worked out for you. They fixed my Sprint out of warranty when the end of the crank snapped off - known issue with outside supplied not heat treating them correctly, no questions asked. You should thank your dealer also - if they hadn't gone to bat for you, Triumph may not have helped you out here....
Box of Crispy Cremes is in order. Glad you got your bike sorted, that's the best outcome you could have expected.
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Old 06-02-2011, 03:16 PM   #6201
3Putt
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Quote:
Originally Posted by jimjim View Post
I just received word from Triumph today that they are going to replace my T800 with a new one. Thank you Triumph for doing the right thing. I will sleep better tonight.
Very cool!
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Old 06-02-2011, 03:29 PM   #6202
muskieken
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Quote:
Originally Posted by jimjim View Post
I just received word from Triumph today that they are going to replace my T800 with a new one. Thank you Triumph for doing the right thing. I will sleep better tonight.

well that is some good news for you.
hopefully they will tear that bike apart and find the problem with it.
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Old 06-02-2011, 03:45 PM   #6203
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Quote:
Originally Posted by markbvt View Post
I would be absolutely shocked if Triumph did not come out with a Tiger 800 XC-R (or similar designation) in a year or two with upgraded suspension, etc.

--mark
Now THAT would be interesting!
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Old 06-02-2011, 04:39 PM   #6204
jimjim
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Originally Posted by muskieken View Post
well that is some good news for you.
hopefully they will tear that bike apart and find the problem with it.
Yes I'm curious to know also as is my dealer.
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Old 06-02-2011, 05:07 PM   #6205
andoulli
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Originally Posted by jimjim View Post
Yes I'm curious to know also as is my dealer.
You get a new bike! Basically they are buying your silence, which is good. Makes no sense that they would get back to you with the problem, unless you negotiated that.
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Old 06-02-2011, 05:09 PM   #6206
TwoWheelExplorer
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Quote:
Originally Posted by andoulli View Post
You get a new bike! Basically they are buying your silence, which is good. Makes no sense that they would get back to you with the problem, unless you negotiated that.
They're also proactively avoiding the lemon law, and gaining some goodwill along the way. Good on Triumph.
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Old 06-02-2011, 05:11 PM   #6207
levain
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Quote:
Originally Posted by andoulli View Post
When given the choice many buyers are buying Tigers.
Another BMW wasn't even a consideration for my purchase and I suspect the same is true for many others. Once you cruise through a red light in the rain in rush hr. traffic because of the design of their system you lose faith. I'm not looking for a solution to a problem that doesn't exist.
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Old 06-02-2011, 06:11 PM   #6208
TeamJunk
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Eek Handlebar bend on 800xc

Just installed some rox risers on my 800xc and notice the right side
handlebar bent is diffent from the left side its more straight and foreword.
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Old 06-02-2011, 06:29 PM   #6209
GearHd6
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Quote:
Originally Posted by jimjim View Post
I just received word from Triumph today that they are going to replace my T800 with a new one. Thank you Triumph for doing the right thing. I will sleep better tonight.
That is great news Jim! Now how long do you have to wait for another bike?
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Old 06-02-2011, 06:31 PM   #6210
Fubars
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BMW, ShmeeMW. I don't care. I cruise this thread to read about Tigers....
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