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Old 07-24-2012, 11:26 AM   #13681
Mercury264
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Just back from a 2-up trip to Montreal. Took the scenic way there and back so about 800 miles or so in 2 days riding in glorious VT mainly. Bike was fantastic as ever. Couple times I thought I could do with a tad more power but that was rare. Bike is a little high, for me at least, for 2-up slow speed maneuvering - nearly dropped it by the hotel while turning left but definitely manageable. Cranked the pre-load up and the bike was fine and a lot of fun in the twisties.

Overall, 2 thumbs way up

On another note, stock rear is just about toast but I am still pretty impressed with it (on the street and in the dirt in the dry) and it's lasted about 7,500 miles.
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Old 07-24-2012, 11:39 AM   #13682
Rob Dirt
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Markbvt, that totally sucks. That's exactly why a bought my Tiger 180miles away. It sucks sometimes, but the owner & mechanics are top notch. Plus, I get to watch & take pics.
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Old 07-24-2012, 01:34 PM   #13683
markbvt
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Quote:
Originally Posted by markbvt
I'm fucking pissed, and my complete lack of faith in dealership mechanics has been strengthened. Does nobody check their fucking work anymore? This is not rocket science, for fuck's sake. They've taken a perfectly-functioning, completely reliable bike and introduced a major problem that didn't exist before. This makes me want to start punching babies... theirs, preferably.

I'm heading over there shortly to make them fix it. Meanwhile, end of rant.
Okay, update: Got the bike over to the dealership, the mechanic looked at it in surprise and pulled it into the service bay. Clutch cover comes off, and the mechanic brings over the gasket -- which has a tear in it (thin area where there's a bolt hole in the middle tore on either side of the bolt hole). He goes and gets the dealership owner, and together they examine it. Seems the gasket came from Triumph with a small crease in it that weakened it, and it's just a thin paper gasket to begin with.

Unfortunately they didn't have another one in stock, but they got me back on the road by patching the torn gasket, and they'll give me a call when the new one comes in and they'll do a quick swap. Thankfully removing the clutch cover only takes a few minutes, so I can swing by at lunch and they can take care of it on the spot.

It's a pain in the ass, but they're making it right, and both the owner and the mechanic both apologized to me (independently) for not noticing the oil leak. And their patch job on the existing gasket seems to be good -- it didn't leak any oil on the way back to work. Will be interesting to see if that holds true all the way home and overnight.

So, all good for now. Still sucks that it happened and they didn't notice it, but they didn't try to weasel out of their mistake, and I respect them for that.

--mark
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Old 07-24-2012, 01:40 PM   #13684
Mercury264
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Originally Posted by markbvt View Post
Okay, update: Got the bike over to the dealership, the mechanic looked at it in surprise and pulled it into the service bay. Clutch cover comes off, and the mechanic brings over the gasket -- which has a tear in it (thin area where there's a bolt hole in the middle tore on either side of the bolt hole). He goes and gets the dealership owner, and together they examine it. Seems the gasket came from Triumph with a small crease in it that weakened it, and it's just a thin paper gasket to begin with.

Unfortunately they didn't have another one in stock, but they got me back on the road by patching the torn gasket, and they'll give me a call when the new one comes in and they'll do a quick swap. Thankfully removing the clutch cover only takes a few minutes, so I can swing by at lunch and they can take care of it on the spot.

It's a pain in the ass, but they're making it right, and both the owner and the mechanic both apologized to me (independently) for not noticing the oil leak. And their patch job on the existing gasket seems to be good -- it didn't leak any oil on the way back to work. Will be interesting to see if that holds true all the way home and overnight.

So, all good for now. Still sucks that it happened and they didn't notice it, but they didn't try to weasel out of their mistake, and I respect them for that.

--mark


Shit happens, it's how folks/businesses respond that says a lot about them. Did they have to change the oil also when taking the cover off or ??
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Old 07-24-2012, 02:57 PM   #13685
bluesman
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Quote:
Originally Posted by markbvt View Post
Okay, update: Got the bike over to the dealership, the mechanic looked at it in surprise and pulled it into the service bay. Clutch cover comes off, and the mechanic brings over the gasket -- which has a tear in it (thin area where there's a bolt hole in the middle tore on either side of the bolt hole). He goes and gets the dealership owner, and together they examine it. Seems the gasket came from Triumph with a small crease in it that weakened it, and it's just a thin paper gasket to begin with.

Unfortunately they didn't have another one in stock, but they got me back on the road by patching the torn gasket, and they'll give me a call when the new one comes in and they'll do a quick swap. Thankfully removing the clutch cover only takes a few minutes, so I can swing by at lunch and they can take care of it on the spot.

It's a pain in the ass, but they're making it right, and both the owner and the mechanic both apologized to me (independently) for not noticing the oil leak. And their patch job on the existing gasket seems to be good -- it didn't leak any oil on the way back to work. Will be interesting to see if that holds true all the way home and overnight.

So, all good for now. Still sucks that it happened and they didn't notice it, but they didn't try to weasel out of their mistake, and I respect them for that.

--mark
(grumpy) Well, that's contemporary mechanics for you. Some of properly experienced grease monkeys still remember how to make paper gasket and keep few sheets of different thickness gasket paper in workshop.
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Old 07-24-2012, 05:10 PM   #13686
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A thin wipe of blue hylomar on that gasket would have prevented it. Experienced mechanics know these tricks, but young factory-trained do not. Read "Shopcraft as Soulcraft" sometime for a great discussion of the lost art of working with one's hands. I grew up tinkering on cars and trucks and engines of all sorts around our house, and my father was one of those guys from the WWII generation that could do anything. He built a doodlebug out of an old cement truck, complete with two transmissions in line, a salvaged truck rear end run off a power take off for a winch, and a homemade snowplow cut with a torch out of an old hot water boiler. That thing could pull boulders as large as itself, and if it got stuck in the mud out of reach of the winch cable, you just put both transmissions in reverse, pulled the throttle out a bit and left it. The wheels would just barely be turning in double reverse, and it would work itself out after an hour or so.
Whoops, a bit of a tangent there
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Old 07-24-2012, 06:15 PM   #13687
the_babaji
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+1 on the hylomar blue, so many uses for it, goes great on toast too!

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Old 07-24-2012, 08:07 PM   #13688
browneye
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Carrizo Plain Nat'l Monument, CA
...and my new Tiger 800XC.


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Old 07-24-2012, 11:04 PM   #13689
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Old 07-24-2012, 11:20 PM   #13690
bross
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Originally Posted by av_mech View Post
Usually it doesn't! But a project at work is going to hell right now and I had to work last weekend and this coming weekend isn't looking promising for time off. My poor thread is all the way on page two of day trippin cause I haven't even had the time to finish the rr from two weeks ago and then I still have to do my write up from my flat tire ride. Stupid work getting in the way of fun time.
Oh so you do have a job.
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Old 07-25-2012, 12:12 AM   #13691
hecpilot
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Originally Posted by markbvt View Post
Okay, update: Got the bike over to the dealership, the mechanic looked at it in surprise and pulled it into the service bay. Clutch cover comes off, and the mechanic brings over the gasket -- which has a tear in it (thin area where there's a bolt hole in the middle tore on either side of the bolt hole). He goes and gets the dealership owner, and together they examine it. Seems the gasket came from Triumph with a small crease in it that weakened it, and it's just a thin paper gasket to begin with.

Unfortunately they didn't have another one in stock, but they got me back on the road by patching the torn gasket, and they'll give me a call when the new one comes in and they'll do a quick swap. Thankfully removing the clutch cover only takes a few minutes, so I can swing by at lunch and they can take care of it on the spot.

It's a pain in the ass, but they're making it right, and both the owner and the mechanic both apologized to me (independently) for not noticing the oil leak. And their patch job on the existing gasket seems to be good -- it didn't leak any oil on the way back to work. Will be interesting to see if that holds true all the way home and overnight.

So, all good for now. Still sucks that it happened and they didn't notice it, but they didn't try to weasel out of their mistake, and I respect them for that.

--mark
Mark. Sounds good that they are doing the right thing. So who is your dealer.?
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Old 07-25-2012, 08:04 AM   #13692
elan
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Originally Posted by markbvt View Post
So yesterday I brought my Tiger in to the dealer's service department for the first time (I do all my own service). Didn't have a choice in this case because it needed the various recalls/TSBs done -- gear shift return spring, center stand, updated EFI map, etc....
You sound a lot like me with avoiding dealers at all cost. Just to share a similar story, I *had* to take my CRF450X in for a recall on the decompression mechanism. It was a simple job I could have done myself, but of course they have to do it unless I want to pay for it.

Anyway, they demand to hold my bike while the part is on order (took about a week). I can kinda understand this as they don't want the bike breaking and causing more damage. Okay, they finally get the part in and fix it up. I ride home (about 3 miles away or so) and look down to see oil leaking out and oil all over the bike and my boot.

Long story short, they f***ing leave off one of the valve cover bolt gaskets and double it up on another bolt. Seriously, how does this happen?!? I know mistakes happen, but when they charge close to $100/hr, stupid shit like should not happen...

After calling them up pissed off, they wanted me to bring the bike in so they could fix it. I told them not no, but hell no, and demanded another gasket (this was before I knew it was doubled up on another bolt.

Unfortunately, this is the same shop that's a Triumph dealer too and they've supposedly ordered the part to do the gear shift spring recall - although I haven't heard from them in about a month and figured they dropped the ball on this... I might just look into doing this myself depending on part prices and time involved.

anyway, that's my rant and I'm glad you're back in business.
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Old 07-25-2012, 08:22 AM   #13693
browneye
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You sound a lot like me with avoiding dealers at all cost. Just to share a similar story, I *had* to take my CRF450X in for a recall on the decompression mechanism. It was a simple job I could have done myself, but of course they have to do it unless I want to pay for it.

Anyway, they demand to hold my bike while the part is on order (took about a week). I can kinda understand this as they don't want the bike breaking and causing more damage. Okay, they finally get the part in and fix it up. I ride home (about 3 miles away or so) and look down to see oil leaking out and oil all over the bike and my boot.

Long story short, they f***ing leave off one of the valve cover bolt gaskets and double it up on another bolt. Seriously, how does this happen?!? I know mistakes happen, but when they charge close to $100/hr, stupid shit like should not happen...

After calling them up pissed off, they wanted me to bring the bike in so they could fix it. I told them not no, but hell no, and demanded another gasket (this was before I knew it was doubled up on another bolt.

Unfortunately, this is the same shop that's a Triumph dealer too and they've supposedly ordered the part to do the gear shift spring recall - although I haven't heard from them in about a month and figured they dropped the ball on this... I might just look into doing this myself depending on part prices and time involved.

anyway, that's my rant and I'm glad you're back in business.

Being a rather competant driveway mechanic I find all manner of any tech support to be left wanting, whether it be motorcyle related, automotive, household, computer, anything. If someone else can do it then I figure I can. And now with the internet there's a forum or a blog post somewhere where someone else has already had to do the same fix. I call myself Dr. Fixit. So far I've found nothing I can't fix.

New cars - I do oil changes. Bike maintenance? Unless it was a blown motor under warranty I would do the work. Lots of owners whined about getting the center stand installed on the 800. Sheesh, you don't need a lift, it's an easy install, I just don't get it. Give it to a dealer to do and surely they'll f'it up somehow.

We have an older BMW 325 comvertible (wifeys car) and if I couldn't do the maintenance on that thing we would have gone broke by now.

I feel sorry for the poor fellow in south america with bike troubles. If he had learned to deal with his own maintenance he wouldn't be whining about his bike on the owners thread.

Oh well, some just can't deal.


Quote:
Originally Posted by Old Way
Painted inside trim with Pactra RC250 rc car paint for lexan.
Brilliant. Looks way fantastic. Besides, keeping water spots out of the lower inside area of the screen is a big PITA. Good idea I think I'll do it myself.


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Old 07-25-2012, 08:31 AM   #13694
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We have an older BMW 325 comvertible (wifeys car) and if I couldn't do the maintenance on that thing we would have gone broke by now.
It's also a lot easier to blame yourself for a f'up and chalk it up as an experience to learn from :-D

I was doing a new piston and rings on my CRF for the first time. No biggy, couple hour job - until I go to button it up and find out I made a bonehead mistake of putting the cam chain slider in upside down. Took a deep breath and started to disassemble/reassemble. It was miller time after that...
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Old 07-25-2012, 08:49 AM   #13695
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guess where?

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I sure never called you an idiot and apologize if it appeared that way. I got the impression from your first post that you basically left it up to the dealer to check/adjust/replace your chain. You've now clarified that you in fact did check your chain and had some concerns but chose to risk it. I was simply suggesting that on a trip like you're taking, it sure helps being as self sufficient as possible. Sure it's nice to just roll up to a dealer and have some work done, but as we all know, that doesn't always happen, whether in North or South America.

As ssevy suggested, a lot of people think they can turn on their spot and head out in to the back country or another country all together and just hit the button to summon the cavalry. I'm not saying this is you and I think you did all you could in your situation to try to get your bike fixed. And there's no excuse for the lack of communication from the dealers or from Triumph UK etc. I have found a lot of these corporate e-mail addresses just don't go to a person any more so they go un-answered sometimes. Does it make it OK, no way.

I seriously do hope you can get this resolved soon so you can carry on your trip.Sorry we can't be more help from Canada. You're on a ride many of us can only dream about. Enjoy it.
Thanks Bross... I appoligize if I snapped a bit, but I guess the situation has rattled me slightly. It's really hard to give people a full understanding of the situation in one email.

Things are looking up. The chain and sprockets are here, and I will most liketly be able to get them on today and be on my way soon. The bike shop said they have work piled up and and it may take several days to get to it, so I asked if I could come down there and do it. Now they are saying they could do it today : )

Still haven't heard anything from Triumph customer service about how this will be handled. I have no idea what I will do about it in Argentina, but I guess I will figure that out.

take care,

Clay D
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