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Old 09-11-2012, 03:06 PM   #4966
Emmbeedee
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Originally Posted by Offcamber View Post
Well I'm about done with this POS....

Now I can't run on the interstate because anytime the bike runs over 6K RPMs the unit crashes, it either shuts down or I get a white screen. In either case I have to pull the battery to get it to restart. I held the power button for a minute with no effect. I have vibration dampening handlebar mount, and a vibration dampened GPS mount for the AMPS. I even tried pulling the mount to see if it was power related. Unit is fine connected to the bikes power at all RPM ranges as long as its not hard mounted to the bike. Its obviously a frequency thing that causes it to shut down. I don't see how this could be fixed.

My old NUVi 660 was stable on that bike for months with never one lock up....

Guess I'll be calling Garmin.....
Did you try an ear plug on the battery?

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Old 09-11-2012, 04:25 PM   #4967
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Originally Posted by Emmbeedee View Post
Did you try an ear plug on the battery?

Yup did that, the Battery seems so tight in there to begin with I'd be surprised if that was the issue anyway.
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Old 09-11-2012, 04:40 PM   #4968
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I bought the montana 650t a month ago. I have tried an earplug, paper towel wad, sticky back weather strip and a couple other ideas and nothing keeps my GPS from shutting off when I hit bumps. So, I just got off the phone with Garmin. They are sending me a new "thicker" battery that is supposed to solve the problem. Does anyone know anything about this new battery?
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Old 09-11-2012, 04:55 PM   #4969
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Originally Posted by scotty69 View Post
I bought the montana 650t a month ago. I have tried an earplug, paper towel wad, sticky back weather strip and a couple other ideas and nothing keeps my GPS from shutting off when I hit bumps. So, I just got off the phone with Garmin. They are sending me a new "thicker" battery that is supposed to solve the problem. Does anyone know anything about this new battery?
Interestingly enough, I just got off the phone with Garmin tech support, they contacted Garmin HQ in KS, and informed me they have not been able to reproduce this error and in fact do not have any re-engineered batteries available, nor do any exist.

They are sending me a new battery, none the less, but they stressed to me this new battery will be identical to the one I have already.

So, once I receive it, I will be doing some precise measurements.

Stay Tuned.
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Old 09-11-2012, 05:01 PM   #4970
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I just tried 2 ea plugs...no joy.

Tried it on my other bike...same result. On the phone with Garmin right now....According to the rep they haven't encountered this issue before....
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Old 09-11-2012, 05:10 PM   #4971
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I just tried 2 ea plugs...no joy.

Tried it on my other bike...same result. On the phone with Garmin right now....According to the rep they haven't encountered this issue before....


He told me they would exchange it or I should return it the store...that was less than helpful.
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Old 09-11-2012, 05:15 PM   #4972
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Quote:
Originally Posted by scotty69 View Post
I bought the montana 650t a month ago. I have tried an earplug, paper towel wad, sticky back weather strip and a couple other ideas and nothing keeps my GPS from shutting off when I hit bumps. So, I just got off the phone with Garmin. They are sending me a new "thicker" battery that is supposed to solve the problem. Does anyone know anything about this new battery?
Quote:
Originally Posted by atlas cached View Post
Interestingly enough, I just got off the phone with Garmin tech support, they contacted Garmin HQ in KS, and informed me they have not been able to reproduce this error and in fact do not have any re-engineered batteries available, nor do any exist.

They are sending me a new battery, none the less, but they stressed to me this new battery will be identical to the one I have already.

So, once I receive it, I will be doing some precise measurements.

Stay Tuned.
Quote:
Originally Posted by Offcamber View Post
He told me they would exchange it or I should return it the store...that was less than helpful.

Great.

Three separate calls to Garmin Tech Support for the same identical issue, resulting in three different explanations/resolutions.

Garmin Tech Support needs some Tech Support of their own.

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Old 09-11-2012, 05:27 PM   #4973
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Anyone try using the AA batteries to see if the problem is the battery?? What happens if you put the unit in the AMPS mount with AA batteries in it? Will it attempt to charge the batteries??



Update: Tried AAs made no difference still crashes...so my problem is not battery related...
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Offcamber screwed with this post 09-11-2012 at 05:48 PM
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Old 09-11-2012, 05:46 PM   #4974
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What happens if you put the unit in the AMPS mount with AA batteries in it? Will it attempt to charge the batteries??
No, only the included Li-Ion battery can be charged in the GPSr.
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Old 09-11-2012, 07:43 PM   #4975
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Originally Posted by Offcamber View Post
Anyone try using the AA batteries to see if the problem is the battery?? What happens if you put the unit in the AMPS mount with AA batteries in it? Will it attempt to charge the batteries??



Update: Tried AAs made no difference still crashes...so my problem is not battery related...
I know Scotty tried them as well and had the same issues.
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Old 09-11-2012, 07:46 PM   #4976
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81husky, got my tempé today as well. . .
Just curious, if you have it in direct sunlight does it read higher temps?
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Old 09-11-2012, 08:45 PM   #4977
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When the new battery gets here I will report the differences. I tried AA's and had the same problem. Hmmm....?
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Old 09-11-2012, 08:54 PM   #4978
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Originally Posted by scotty69 View Post
When the new battery gets here I will report the differences. I tried AA's and had the same problem. Hmmm....?
Don't be too surprised when there isn't a difference.
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Want to know more about the Garmin Montana? See the Wisdom and FAQ Thread.
Want to know more about the Garmin VIRB? See here.
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Old 09-11-2012, 09:02 PM   #4979
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So I can only return my unit for a refund because the place I got it from does stock them any more. Should I send it back to Garmin for a refurb?
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Old 09-11-2012, 09:21 PM   #4980
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So I can only return my unit for a refund because the place I got it from does stock them any more. Should I send it back to Garmin for a refurb?
Can not tell you what to do, but I do not think you'll get anything better than what you already have.

Sounds to me like this is likely an as of yet undiagnosed issue.

Are you going to be happy with a refurb that exhibits the same behavior?
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