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Old 08-25-2011, 02:32 PM   #1
03x2 OP
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BMW place in Dundee, what's the deal with the lady on the phone?

Try to give her a part number and spend money with them and she can't shoo you away fast enough. Every time
I give them another chance to do business, it's the same thing. Does she just not like motorcycles or just lousy
at customer service?
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Old 08-25-2011, 03:00 PM   #2
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Jan is great! Very easy to work with.
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Old 08-25-2011, 03:17 PM   #3
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Whatever the name, she sure puts the AIR in Airhead.
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Old 08-26-2011, 09:03 PM   #4
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Quote:
Originally Posted by 03x2 View Post
Whatever the name, she sure puts the AIR in Airhead.

she knows more about BMW motorcycles than BMW Motorrad..



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Old 08-26-2011, 09:10 PM   #5
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Could be because they have a big event coming up this weekend. I think she has been great every time I talk to her, and she really knows her stuff - been doing BMW parts and service for years.
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Old 08-26-2011, 09:28 PM   #6
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I used to help out arouind there from time to time when Chris moved on to BMWOR and know them well. What you say doesn't sound right to me.
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Old 08-26-2011, 10:21 PM   #7
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Schlitz n' gravy


Don't miss WetFest, dude.
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Old 08-26-2011, 10:29 PM   #8
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Jan is great! Very easy to work with.
Quote:
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What you say doesn't sound right to me.

My thoughts exactly
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