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Old 09-25-2014, 11:40 AM   #1
theshnizzle OP
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my review....allround bike rental in frankfurt. sept. 2014

After doing much research on rental companies, we decided to go with this company. The prices were good with a good selection. We exchanged several emails back and forth, as one usually does while arranging a international rental.

We had a few issues......

The bikes were advertised as coming with luggage but when we inquired about it, we were told they did NOT come with luggage. We went back and double checked the offered bikes and it stated that luggage did come with.

We sent another email with one question, about the luggage, so as to not have more than one question in the email. Again,we were told the luggage did not come with,despite what the website said.

When we arrived, oh..... One bike had a top box, only, and the other bike,a speedback soft luggage system.. Which would have been OK, I guess, except we had made packing adjustments as so to bring two soft bags to put on the one bike.

We could have used the suitcase room for other items.

One bike was 10 years old and carbourated,much to our surprise. It hadn't even occurred to me to ask the age of the bikes, I assumed the rental bikes would be within five years old or newer. The bike ran poorly in the mountains due to the jetting. Also, the steering head bearing were just about shot, big notch.

The bike bogged and stalled twice on the highway on the return ride.

The second bike had a throttle that wouldn't close when it was open, such as doing a quickish mountain descent. I would be able to twist the throttle back and forth with no response from the bike but when the bike was parked, the throttle would snap back as it should.

Otherwise, it was fine.

These issues were enough to for us to not rent again from this company.

YMMV, of course. I am sure that there have been many satisfied clients who have used this service, we are just not in that group, I suppose.

Cheers!
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Old 09-26-2014, 02:12 AM   #2
glitch_oz
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Without being too nosey...what was the REAL rental cost per bike for the 15 days duration?
Base rate/ excess km per day/ luggage rental/ and whatever else they slugged you with like extra insurance, cleaning fees or the like...

Certainly sounds like "cheap" bites you on the ass...and a few bux more at MotoMader in Zuerich gets you fresh bikes from 3hours to 6 mths "old" with a full set of luggage incl. tank bags and new tires for just a few bux more.
And that's discounting the Swiss Autobahn sticker, legal EU-compliance re: extras like 1. aid kit and all the other little items included.

Anyway....you didn't get stranded and that's the main thing.
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Old 09-26-2014, 02:18 AM   #3
Wildman
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Old 09-26-2014, 04:28 AM   #4
MichaelJ
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Reminds me of a sign in an old friend's shop:

"Low Price
Quick Service
Quality Work

Pick two..."

And, of course, TANSTAAFL also applies.
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Old 09-26-2014, 05:05 AM   #5
theshnizzle OP
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The experience wasn't horrible by any means and the whole trip was definatley a learning experience for the future. We did buy extra insurance for the bikes at the last minute but other than that there were no extra fees or over km fees.

Did we get value for our money? I think so......kinda....barely..... As I stated, we will look elsewhere next time.
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