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Old 03-21-2013, 11:28 AM   #1
GSBS OP
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Joined: Nov 2005
Location: Blount Springs, AL
Oddometer: 3,901
E Moto Tires???

Anybody know what's up with E Moto Tires (http://swmotorubber.com)?

I've been ordering from them for years and never had an issue. I placed an online order March 13 and immediately got a email confirming the $400+ order, then an hour or two later a second email saying the order had been upgraded to "processing" and now eight days later have heard nothing else.

I tried to contact them via email twice, first by their "fill in the form" CONTACT US email form and the second time by replying to their email saying the order was "processing." After that email I got an automated reply stating they would contact me "shortly." That was yesterday - a week after placing the order.

I can get on my account page on their website and it shows the order status as "processing" but there is no phone number or address anywhere on their website that I can find.

Anyone know what's going on with this company. Or a phone number for them? I'll need some of these tires by the end of this month and would cancel the order and get them elsewhere, if I could figure out how.

In the past within a day I'll get an "order has shipped" email with a tracking number. But this time nothing.
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Old 03-21-2013, 02:43 PM   #2
KTMandu
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http://www.advrider.com/forums/showthread.php?t=416635
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Old 03-21-2013, 03:21 PM   #3
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Quote:
Originally Posted by KTMandu View Post
Yeah, I saw that. But the last post on that thread is from 2008. I've used them many, many times since then. I just can't get in touch with them NOW.
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Old 03-21-2013, 03:47 PM   #4
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Just got a call from them...

...Said they were having issues with their email. Told me tires were shipping today.
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