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Old 05-03-2014, 12:18 PM   #1
MrBob OP
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Apple - Forgotten Password

So, my password is forgotten and I forgot where I recorded it - Doh!
Maybe I should log out more often.
These are the facts, and I'll appreciate your ideas as much as I'd appreciate your reviewing these facts:

I have a tired old MacBook that is running well enough for me and replacing it is down the road.
I bought it used and it came with no discs.
The OS is 10.6 Snow Leopard. A startup disc is the only way to change a forgotten password and none of the zillion workarounds I've tried work.
Apple will sell me a fresh copy of Snow Leopard with startup disc for 19 bucks.
My computer rejects any of the discs I've loaded into the drive. It won't mount them and spits them out after a few seconds, though I hear the drive spin.
Is there anything I can try to get the drive to mount discs?
Can I load a startup disc through an external drive or similar device?
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Old 05-03-2014, 12:35 PM   #2
4iedBandit
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Got USB ports on that Mac? Find a friend with a Mac who is willing to make the install disk into a bootable USB memory key.

There are lots of sites with instructions, but here's a link to one of them: http://macs.about.com/od/macoperatin...-Installer.htm

You might even talk the Genius at the Apple store into making a bootable USB key for you.
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Old 05-04-2014, 11:19 AM   #3
68deluxe
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Seems like $19 would be a cheap fix.
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Old 05-04-2014, 04:57 PM   #4
Dagofast
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Quote:
Originally Posted by 68deluxe View Post
Seems like $19 would be a cheap fix.
This. Or perhaps a visit to the genius bar?
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Old 05-04-2014, 05:00 PM   #5
boredom
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If your Macbook is pre mid-2010, booting from a USB restore medium doesn't work. Only the disc works.
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Old 05-04-2014, 05:15 PM   #6
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Quote:
Originally Posted by 68deluxe View Post
Seems like $19 would be a cheap fix.
Sounds like the OP's internal optical disc drive is shot, if it's spitting out any disc he puts in there.

An external, USB optical disc drive would do the job. If the OP has another Mac with a working disc drive, FireWire Target Mode would be a useful tool. Either machine could be put into Target mode, depending on what approach to the problem they want to take.
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Old 05-04-2014, 05:22 PM   #7
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Quote:
Originally Posted by boredom View Post
If your Macbook is pre mid-2010, booting from a USB restore medium doesn't work. Only the disc works.
I think it's a 2008 model but I'd appreciate information on how to confirm that.
When you say USB restore medium are you referring to my question about loading a startup disc through an external drive?
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Old 05-04-2014, 06:57 PM   #8
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Quote:
Originally Posted by MrBob View Post
I think it's a 2008 model but I'd appreciate information on how to confirm that.
When you say USB restore medium are you referring to my question about loading a startup disc through an external drive?
I mean the restore data on a flash drive or external hard drive. External CD/DVD drives should be fine.

Easiest way to find out the model year is through "About This Mac" in finder, but you can also get the serial off the bottom and put it into Apple's support site if you can't access that.
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Old 05-04-2014, 07:25 PM   #9
huzar
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Try this:
http://gigaom.com/2008/06/22/reset-o...ut-an-os-x-cd/
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Old 05-04-2014, 07:26 PM   #10
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Have you tried booting into a different mode before inserting the disc?


http://support.apple.com/kb/ht1533 <-- try some of these
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Old 05-05-2014, 07:13 PM   #11
barnyard
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Put the disc in, start-up while holding down the 'c' key (something like that.)
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Old 05-06-2014, 05:51 PM   #12
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Quote:
Originally Posted by MrBob View Post
I think it's a 2008 model but I'd appreciate information on how to confirm that.
When you say USB restore medium are you referring to my question about loading a startup disc through an external drive?
I just did this with a 2008 MacBook Pro. The login password was missing.

I forget the steps, but googling should locate for you. Basically, turn computer on, hit a certain key at a certain screen. You the enter some text at the DOS prompt. This tricks the computer into seeing you as a new user. Follow the prompts, create new password and you're in. All information will be accessible.

Does that sound at all familiar with what you tried? s

Try this link: http://osxdaily.com/2010/08/10/forgo...-mac-password/

Go to Stage 1
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Old 05-06-2014, 09:01 PM   #13
MrBob OP
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Quote:
Originally Posted by McCormack View Post
I just did this with a 2008 MacBook Pro. The login password was missing.

I forget the steps, but googling should locate for you. Basically, turn computer on, hit a certain key at a certain screen. You the enter some text at the DOS prompt. This tricks the computer into seeing you as a new user. Follow the prompts, create new password and you're in. All information will be accessible.

Does that sound at all familiar with what you tried? s

Try this link: http://osxdaily.com/2010/08/10/forgo...-mac-password/

Go to Stage 1
Several times. Only the disc will work with OS 10.6.
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Old 05-07-2014, 04:50 AM   #14
McCormack
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Quote:
Originally Posted by MrBob View Post
Several times. Only the disc will work with OS 10.6.
Is there an Apple store near you? Seems like something they could help with very easily.

If I was home now, I'd mail you a disk. Pretty sure I have one. Unfortunately, I may not be home for a few months.
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Old 05-07-2014, 01:21 PM   #15
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Quote:
Originally Posted by McCormack View Post
Is there an Apple store near you? Seems like something they could help with very easily.

If I was home now, I'd mail you a disk. Pretty sure I have one. Unfortunately, I may not be home for a few months.
I know an Apple store could help you with that. We did the same with one of our daughter's Macbooks.
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