$160 Garmin replaced my destroyed 276C with a new one.

Discussion in 'Mapping & Navigation' started by BigDogAdventures, Sep 13, 2011.

  1. BigDogAdventures

    BigDogAdventures Fart Letter

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    I've read before about sending in old garmin gps's and for a designated fee they will either make it like new (fix it) or replace it with they call a "refurbished" unit.

    Well----my first 276C--may have been the first one they sold---it has been thru hell.
    I bought one at full price as soon as they came out.
    It's been on big adventure bikes---and many a single track thumper on the nastiest colorado trails--the entire TAT, CDR, Mexico, Baja etc.

    But this one was getting weary-----------screen started fading out---then a tree limb hit the screen and dislodged it and it filled full of water----I opened her up----dried it out---epoxied the screen back on and it worked perfect--but looked like hell.

    So---I bought several more used ones just so I'd never run out of these.

    This old one laid in the bottom of my toolbox for years. It would still work--but the screen was bad and I never used it.
    I sold it to a friend for $50---he finished it off and broke the antennae clean off, smashed the screen in again and he gave it back to me---I just wanted the 512mb data card.

    So----for shit's and giggles-------I send $170 (including shipping and handling) to Garmin and they send me what they call a refurbished one.

    They lied to me----this thing has got to be brand new---and with a new battery---I love Garmin. :D:D:D:D:D
    There is nary a scratch or mark on it of any kind.
    I think I'll put it under glass---displayed on my coffee table for me to stare at-----with all the latest security devices hooked to it in the vacuum sealed enclosure.
    17,000 volts will surge thru any unsuspecting thief who breaks the vacuum.
    Then I'll hang em'

    And if you ain't dead yet----My dog JoJo will finish you off---he's just waitin' for you to stick a hand thru the door.
    He can hear a mouse fart at 100 yds.

    [​IMG]



    So---get'em while there hot--if you got an old one. I'll fee sorry for you poor souls with all of garmins new models.
    People that have never owned one---- and know all it can do will never know what they are missing.
    The "BigDog"
    #1
  2. unlawfulsm

    unlawfulsm Bearded Hooligan

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    Good to know! I love my 478 and when it finally kicks the bucket Ill go your route. I hope that I can be as lucky as you:evil
    #2
  3. Tirespin

    Tirespin Been here awhile

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    Where the Muk is Heckilteo?
    I've got a dead 276 also, which I figured was really dead after my attempted fix. It sounds like I should be able to get in on this deal - do you have the info of where to send it and whatnot? A link to Garmin's site explaining how to do it?

    Edit: Nevermind, found with help from Google. Easy-peasy: http://www8.garmin.com/support/outofwarranty.html
    #3
  4. BigDogAdventures

    BigDogAdventures Fart Letter

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    I just called them------a few minutes on the phone and it was all set up.
    #4
  5. waynegs

    waynegs Been here awhile

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    Did you send in the broken antenna and old battery? I've lost an antenna before on my 276c and would keep the one I have and the battery if they're just going to toss them.
    #5
  6. BigDogAdventures

    BigDogAdventures Fart Letter

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    I sent everything---but most of the antennae was gone. I don't know how they would handle it if you sent no antennae.
    I'm just guessing it wouldn't be a problem---just guessin'

    Mark
    #6
  7. dvwalker

    dvwalker Working to ride

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    mark, thanks for the morning chuckle...are you feeding guard dog JoJo raw meat? Or is JJ simply just pissed off from you being gone so long?

    I've also had nothing but positive experience with Garmin's product support. Good to know that if your GPS life support gives out that for a small amount of beans you can simply exchange for almost "new"
    #7
  8. muskieken

    muskieken Been here awhile

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    i have one with the north america driving maps on mine, when you get the refurbished unit, does it have the maps you paid for on it. will they they let you down load them or do you have to buy new maps.
    #8
  9. EnderTheX

    EnderTheX Dirt Rider

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    Great tip! Now I won't have to worry about ever buying another GPS :D I love my 276C and my first one is still going strong. :freaky
    #9
  10. Fubars

    Fubars What would Scoobydo?

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    I'm glad they still service these units. They don't work on the 60 series anymore.
    #10
  11. waynegs

    waynegs Been here awhile

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    I just got an RMA number for my 276c, it's working but getting pretty ratty, dim display 'cuz it's an early one etc. $173 including tax in Texas.

    Regarding the maps, if you've got a subscription, there's a way to get new unlock codes for those you've already paid for. I've never done it, but I saw a post recently with a link to a garmin web page where you sort it out. My unit has very old maps that I've updated once. I'm currently using some Texas Topo free maps that are pretty good, and an unlocked set of CN maps that I paid for on a Nuvi subscription, so I may not bother with the new unlock codes via Garmin.

    I have to say, Garmin's a good company to deal with overall. Yep, their Montana firmware was released with a lot of bugs, but the list is subsiding and I'm sure it will be in very good shape in a month or two.
    #11
  12. BigDogAdventures

    BigDogAdventures Fart Letter

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    I wasn't concerned at all about maps----- I have figured around all their unlock codes------which I won't discuss on here or PM's------so don't ask.
    I have several 276's ---and just thought it was fair that I could load my paid for maps in all of my units, without paying for an unlock code for each unit---and I succeeded in doing that. I don't feel that is cheating garmin.


    Waynegs is right
    It was my understanding they will register your new unit in place of the old so your unlocks should work-----but I didn't try this as I didn't need to.

    After getting my new unit----I went to garmins site to view my registered units----my old one was gone--and the new one with another serial number was already there.

    The new unit will arrive with nothing in it--------no maps--no waypoints--no tracklogs--no saved routes---no data card (they didn't come with one new anyway)---it is your responsibility to have saved this stuff to reload.

    Mark
    #12
  13. eakins

    eakins Butler Maps

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    some people need to go fast and take a jet
    while others are slow like a mouse
    but in the end don't get locked out so bring your key
    because if you have have no lights fire up the generator

    si?

    #13
  14. Emmbeedee

    Emmbeedee Procrastinators

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    Nudge nudge wink wink

    Say no more!
    #14
  15. waynegs

    waynegs Been here awhile

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    My exchange arrived and it's essentially a brand new GPS. I kept the antenna and battery when I sent it in and now they're spares. The display is MUCH brighter than my original unit (which was probably one of the first off the manufacturing line based on the serial #). I'm thrilled.
    #15
  16. joefromsf

    joefromsf Dark Happens

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    Sounds like Garmin may be getting close to the end of the line with regards 276C refurbished units. I recently sent mine in for the out-of-warranty exchange ($160), then a few days later got an email saying the refurbs were backordered (no expected date on email). So I called to get more info and was told they were expected in-house on July 31, but that they often come earlier. Sure enough, a few days later I got an email saying mine had shipped.

    As others have said, I received what looked like an almost new looking unit with a new battery (I had kept my old battery as a spare). I was hoping for one with the brighter display, but the new unit seemed like my old one in that regards. I would have to compare with my buddy's 276c to verify since his has always been brighter than mine.

    As another bonus, I received an email a few days later saying my CNNT 2013 map updates were available to download. Wasn't expecting this as I was still running CNNT 2009, but went to the link and sure enough it let me download and save the full CNNT 2013 mapset. :clap

    Unfortunately, my refurb unit had issues from the get go. After being powered on for 20-30 minutes, the card reader would stop working and the maps would not be available. Tried with different cards and with both hard wire and battery power and same results.

    Called support again to get a new refurb shipped. Only one problem, there are no more 276's in stock or on the way. Oh-oh, this is bad news. :huh I'm headed out to Colorado to ride the western TAT very soon. She says hold on while she check on something. Comes back and says she can send a refurb 478 unit instead and can work out a cross-ship arrangement so I will receive my unit ASAP. :clap The 478 is effectively the same unit with preloaded maps (marine and CN) and XM capable. Oh and she tells me to not send in the battery with the unit, so I'll now have two spare batteries.

    Got my fingers crossed that I have no problems with the 478. :wink:

    Just wanted to alert folks that were hoping the out-of-warranty exchange would be there when their 276C's went kaput, that program may be ending for those units soon.
    #16
  17. winterhk

    winterhk *Disminuya Su Velocidad*

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    I'm heartbroken. :cry My 276C just shit the bed last Thursday, and this is what they had to say:

    I don't want a fu*king Montana :kboom
    #17
  18. joefromsf

    joefromsf Dark Happens

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    I'd call them and ask for a 478 instead. It may cost more but it will be a familiar replacement. BTW, most of my phone dealings with Garmin on the phone have been excellent experiences.

    Good luck.
    #18
  19. achesley

    achesley Old Motorcyclist

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    I also had them replace my old 276C that had been all over the place. The screen had started getting dark lines though it. They sent me a refurb that started shuting itself on and off on my first trip with it to California back in '07. I had contacted them via internet during the trip and tried stuff the rep told me. He told me to send it back when I got back home. Witch I did and they sent me another. I probably have about 80,000 miles on this unit and no problems. I just did get another one off ebay for a spare for when this one goes out. But, I'm not spending 70 bucks to unlock the code ;-) So, it will stay a spare. ;-( . I bought a Zumo 550 and it sucks after being spoiled by the 276C. If I can fix it with this touch screen replacement, it's going on ebay.
    #19
  20. khpossum

    khpossum poster

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    I tried to talk them into getting me a 478 to replace my 276C. No can do they told me.

    KP
    #20