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Discussion in 'GS Boxers' started by ebohnet1, Sep 20, 2012.
I instructed them to stop working on the bike and i will be bringing it back to the states
You've spent time and money on a failed repair and now you've got to spend more time and money to pick your bike up.
The definition of frustration.
I would write out a well thought out email and send it to every BMW mgr and exec in North America you can find including other dealers.
Shame these half wits for their lack of competence and dedication.
Last I looked, it was fine. When you turn the key on, everything looks as it should. lights work and everything. To start it, throttle needs to be given.
That rules out the Hall Sensor as part of the problem.
Not sure what good that would do. Look how bad Victory BMW service guys are and they're still in business. They use the same method of replace everything until the problem is fixed.
So now are you sending it to the best diagnostician in New England?
Your situation reminds me of one we had with a Volvo 740 that we used to own. It took 18 months to diagnose.
Mate if I was home I'd collect it and have a look for you...these bikes are never that difficult to sort out... well mostly anyway. Good luck with the transport back to the US.
I got the bike back yesterday. Total cost was 1856.60 and the bike was the same as when i dropped it off. The bike will not start at all, cant turn over.
So now the fun begins....
How did the repair facility substantiate the charge when the bike was not repaired?
Charged me for labor and parts (that clearly was not needed). I contacted BMW north america, and shall proceed there.
Look at the bright side... It'll make a great winter project. (sorry I had to say it since I live in Fl) Good Luck!!!
QUOTE=ebohnet1;19714526]I got the bike back yesterday. Total cost was 1856.60 and the bike was the same as when i dropped it off. The bike will not start at all, cant turn over.
So now the fun begins....[/QUOTE]
^^^^ THIS x 1000
I recommend a campaign to let all know of this dealer's poor service and ridiculous charges.
I wonder if there are any legal implications in your favor?
Also, I would stop payment for obvious reasons.
Alright, I'll bite on this story. My only exposure to kick starts was my old Triumph, but I'm having a tough time making a connection between engine spark (since compression and fuel were good) and the clutch cable being tight. Mind enlightening me?
On many older kick start motorcycles, the clutch must be engaged for the kick starter to rotate the engine. In this instance, the clutch was slipping due to the poor adjustment.
Engine spark, fuel and compression were fine. Because the clutch was slipping, the kicker would not turn the engine over past TDC.
Good feedback from the collective. I'd definitely be looking for a bad ground and checking the fuel system for flow.
Otherwise the only I can offer is empathy over the rape of the bro's wallet. Was there an agreement that this puppy would be "fixed"? If so, services were not delivered and you have a case.
A few years ago, I had a similar problem with the wife's '93 Acura. One day it stopped running, I was busy at work, so I took it to the local dealer. After they messed with it for a day, the service guy told me that they didn't know what the problem was and since it was an OBD-I car, they were unlikely to be able to figure it out without just replacing a bunch non-returnable electrical parts. :huh
I said, "Are you telling me you don't want to work on my car?"
Service guy, "Pretty much, sorry."
I had to go the GM of the dealership to get them to eat the $150 "diagnostic fee", since they hadn't diagnosed anything.
Luckily for you, there a lot of oilhead experts out there.
Take them to small claims court and dispute the charges there. It will not go well for them.
Most judges take a dim view of dealers that do not know their stuff.
Honda CB250T/400T models from about 1978 to 1980 had a kick starter which was after the clutch, on the input side of the gearbox.
If the clutch was disengaged and the bike was in neutral, the kick start lever had virtually no resistance and did not turn the motor over.
If the clutch was disengaged and the bike was in gear, the kick start lever turned the rear wheel; faster in higher gears!